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1,228
4.4 out of 5 stars

CyberPower CP685AVRG AVR UPS System

$59.99
Condition: Factory Reconditioned
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Top positive review
14 people found this helpful
This solved a major problem.
By Bob Wilson on Reviewed in the United States on December 17, 2023
It's rather a sad indicator of the time in which we are living. We live in Sacramento California, which despite being the capital of the state does not seem to lend any importance to our local electrical grid. We suffer many more power outages then I ever experienced during the forty years I lived in So. Cal. While this situation doesn't have much of an impact on our lives, it has made for a number of nuisances, e.g. each time we have an outage at my mother-in-law's home, her Ring doorbell goes offline and when the power comes back on the doorbell can't seem to ever reconnect to the WiFi router on its own. She's in her 80's now, so it's necessary for me to get the system re-connected (don't believe what Ring tells you about it will re-connect on its own, this one certainly doesn't). We don't have a smart doorbell (we have a brass cat and it always works after an outage!), but we do have a number of PCs and other devices that are usually online, so an outage that takes out our router is a pain. For my mother-in-law I installed a CyberPower UPS (battery backup) that keeps her router up and running during the outages we experience. It worked so well that I did the same for our home. Now when we lose power our router stays up and working, making it much easier to power down our equipment if needed, avoiding lost settings, etc. So far we haven't had long enough outages that outlasted our UPS's capacity. I'm sure it will happen, but the difference having the UPS for us and mom has been well-worth the expense, and actually the expense is relatively affordable for these small units. My rack-mount UPS for our main PC was expensive by comparison, but it too is a CyberPower branded UPS, as are all of the UPS in our home. I've found CyberPower makes the most reliable UPS for most situations that the average person might have. Long ago when I used their name-brand competitor's UPS they failed on a consistent basis. I was lucky to have just one of their units live long enough to need a replacement battery, while all of our current CyberPower UPS have managed to do their jobs and live to accept replacement batteries when the original batteries came to their end-of-life. We did have to replace two CyberPower units after our home was hit by two different huge power surges. Those units did their jobs and protected our equipment. You cannot ask for more than that!
Top critical review
28 people found this helpful
Poorly designed battery failure mode. Poor non-windows software support
By James on Reviewed in the United States on February 15, 2020
I've had almost no issues with my CP800AVR until just this week. I purchased the unit about 2 and a half years ago. The power went out and instead of switching to battery like it's done in the past, it shut down the battery backup outlets and beeped. I turned off the unit. After the power came back on, I turned it back on and... none of the battery backup outlets powered back up! It beeped at me but that's it. After researching, it seems like this is how these things are designed to handle a dead battery. But there's no indicator on the unit showing the battery state and the last time I checked the battery in the CyberPower software (which doesn't run under linux) the battery was fine. This sucks! Even with a dead battery, the unit should still be able to pass power through to the outlets. APC units I've used in the past could be used as power strips even if the battery was dead. It's stupid to have: 1. A surprise outage with zero warning because the unit doesn't switch to battery 2. A surprise outage extension because the unit doesn't turn on even after the power comes back on I'm disappointed. I took a chance going with CyberPower and if I could go back, I would purchase an APC unit as I've had 3 of those in the past with none of these types of issues. I've opened a support ticket to see what they say. EDIT: Two and a half more years went by... Annnnd it happened again. Last time, they said the battery needed to be replaced. This thing is finally going to e-waste.

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