Top positive review
54 people found this helpful
Amazing SIMPLE to use device!
By Kenneth Hugen on Reviewed in the United States on June 3, 2022
I have an old 8 mm Sony camera that used FireWire for uploading the video to a computer. It worked great on windows XP. But when Windows 7 released it was glitchy, and I’ve never been able to get it to work on windows 10. It also has a component video audio out port. That is a small 2 1/2 mm plug that adapts to the yellow red white component video connections. It is an amazing old camera but technology moved away from fire wire. I sent the camera to a high-end camera shop that cleaned and tested it. I read a number of Internet blogs on how to make fire wire work with windows 10. I download countless drivers, tried numerous configurations, and it would not upload video. I finally gave up on the FireWire cable, and purchase the Pinnacle Dazzle component video capture device. Years ago I had pinnacle studio 14 and loved the program so I had high hopes this would work, but it did not. Driver issues and all kinds of glitchy gave me countless hours of troubleshooting to no avail . I was really frustrated! I was really getting worried since I have about 50 tapes spanning 35 years I need to digitize and preserve. Nearly 100 hours of memories. After watching an excellent YouTube video about this Elgato device I took one more chance and purchased it . It’s the best $90 I’ve ever spent. I hooked up the device to the component video on my camcorder, went to their website and download the Software for the capture device. I double clicked the software, and there’s four simple steps. 1. name the video click next. 2. Push play on the camera to make sure the video is coming through on the screen. once you see the video click next.3. Confirm you have sound. You can hear the sound when it comes through and there’s a 2 bar scale at the bottom of the page for the right and the left channel of sound. Once you have sound push the red button that says record.4. Wait for the entire video to play which most tapes can run up to two hours and once the video is finished click stop recording. No joke it’s that simple! They had some nice features like muting the sound so if you want to upload the video while you’re doing other work you’re not distracted by the sound. If you know your video on the cam corder is only a 60 minute tape you can automatically stop recording the video at 60 minutes so you can leave your computer and not have to worry about being there to stop it. There’s another simple area that will allow you to adjust the contrast brightness and other settings of the video to try to improve it. I played with this for a little while but found the default setting is the best for my videos. Depending on your computer it takes a short while to render for finalize the video and store it on your hard drive or which ever device you are saving it to. I have a New computer with the Intel I9 processor and and Nvidia 3070 graphics card and a 2 hour video takes about three minutes to process which is incredible! Each hour of 8mm video takes about 1 GB of memory. In the past two weeks I’ve uploaded nearly 25 of these two hour videos directly onto my NAS! I highly recommend anybody with a component video VHS or 8 mm camcorder or anything with the yellow red white cable that wants to save their memories to buy this device! Spend the $90 for this particular one since Elgato’s capture software is the secret sauce! There are hundreds of these devices for sale that look pretty much the same and there only $15. Don’t get fooled by a cheap price! If pinnacle studio can’t get the dazzle device correct I can’t imagine a $15 cheap knock off will get the software correct. Thank you El Gato! You have a very reliable very easy and excellent product! My children in their 30s and my grandchildren are enjoying watching all of these videos through my Apple TV!
Top critical review
756 people found this helpful
Doesn't work on Windows 10 - Fell for Elgato... again.
By Shane Windham on Reviewed in the United States on August 30, 2018
The short of it is to say that I've been unable to use this device no matter what I try (I'm tech savvy, and have tried LOTS of things). The software continues to insist it cannot be recognized. I've followed Elgato's help page regarding camera privacy settings in Windows 10 to no avail, in addition to uninstalls, restarts, deleting drivers and letting Windows find them (goes to a page which won't even open). I've reached out to Elgato via email, because their CS lines aren't open when I need them to be. Based on the other 1-star reviews here, I'm going to guess that there's no work-around, and I'll be offered a warranty refund; you know, because that makes this giant waste of my time okay. WHERE are all the 5-star reviews coming from? WHO are these Windows 10 users who use this successfully and daily? A few minutes online hasn't turned up any for me, and there's usually one supporter in the fold who likes to scream about how dumb the rest of us are for not getting this to work. This is not the first time for me with Elgato either. I bought a game capture device on my old laptop, and it tried to kill my machine ON TOP of not working at all as well. I should have known better than to trust this high Amazon rating, as the other product was rated as phenomenal as well. Apparently I really needed to learn this lesson twice. WHAT YOU SHOULD KNOW: This company does a great job of hiding the negatives and troubles users encounter. Their marketing is top notch, so you'll want to buy this. If you're on Windows 10, please don't; at least not until you can find an article somewhere they've written which assures Windows users that the latest troubleshoot works. They post help articles which they're fully aware don't fix the problem, and they bug people who write poor reviews (based on my previous purchase & review experience) to no end; clearly hoping they'll remove the review once they have their money back. Run. Run very, very far from this company. Am I upset as I write this? Yes. Is it making me blow things out of proportion? No. It's extremely rare that a serious company will fail you twice over the course of only two product encounters separated by YEARS. But this company has offered me exactly that. I'll be sure to post a comment or update to the review if I actually get help; by which I mean a product which functions as advertised, not a refund.
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