Cisco Dual Gigabit WAN VPN Router

I work in the tech industry and have used these routers for many years (Beginning with the earlier straight RV042 models, and more recently these) for clients that require dual-WAN capabilities. Unfortunately, I think I am finally ready to give up on them. The good: 1. Straightforward to configure - you don't need to be an, ahem, computer scientist to configure these routers. They are pretty simple and in the past have worked pretty well. 2. They have worked well with a variety of VPN configurations, and other makes of routers. The bad: Holy cow, reliability! Historically these have failed after 2-4 years of use, but that was livable considering the reasonable price, ease of configuration and features. However, since about a year ago, I have had an unbelievable number of issues, one of which makes these no longer a really viable product. In the past year, I have had 8(!) of these reset to factory defaults after power outages. One was the old RV042 and the rest were RV042Gs. With one exception, they were all on decent UPS' and should have been protected from any surge. They have (of course!) all been updated to the latest firmware, and I have also tried setting them back to an older version of the firmware but it still occurred. One re-set twice on two different firmware versions, and the second time bricked it. If you search for this issue online you will find a number of folks reporting the same problem and no solutions offered by Cisco. I contacted Cisco directly as well, and not only were they not able to come up with a solution, they wouldn't cover the router that was bricked even though it was less than 30 days old. They said I hadn't purchased it through an authorized Cisco dealer. (I bought it on Amazon.) Luckily I was within Amazon's return window, but it speaks to Cisco's lack of concern about the reliability of their products that they wouldn't even honor their own warranty for 30 days and had to come up with that ridiculous excuse. Alternatives? I'm still experimenting and will try to remember to update this later. I've had good luck so far with the MikroMikrotik Routerboard RB2011UiAS-2HnD-IN Sfp Port plus 10 Port Ethernet and it has 5-GB Ports, has been reliable and as a bonus feature, wireless range is surprisingly good. However, configuration takes some doing and isn't for an inexperienced user. Long story short though, Cisco clearly doesn't give a damn about small-business solutions and they aren't doing anything to resolve pretty major issues with their products, so you should look at other options.