HP LaserJet Pro M225Dw Wireless B&W Printer

I purchased this product a week ago and it shipped promptly. I tried to install it today but after a very long time (approx. a half hour) I got a message saying "Error: An install operation took too long to execute. This is a fatal error preventing product use". I found this very annoying particularly considering that it was replacing a slightly older model HP printer, using exactly the same printer cable attached to the same PC (a 2 year old Dell Win 10 machine with LOTS of memory, disk space, i7, etc., i.e., not an obsolete machine) The error message contained no useful information, e.g., an error code. I tried it 4 more times, naturally with the same result. The computer knows the printer is there, and even knows the exact model of the printer because it displays that information to me. I can test that the printer is alive and physically able to print because it can scan and copy a piece of paper. The software simply failed. Just so you know, I own half a dozen HP LaserJets, have worked extensively with PC's and laser printers for decades. This is simply unacceptable. The HP website was of no use and does not actually list this error message for this printer. I am absolutely and totally dissatisfied with this purchase. HP should be able to do much better. When you buy a laser printer, it should just work out of the box. Update: I have spent the entire evening on "Chat" with HP support. In four hours (!) they have accomplished absolutely nothing. The first technician simply tried to reinstall it again and surprisingly it did not work. He then "went away" never to be heard of again. The next technician did exactly the same thing, i.e., tried to reinstall it, then when it failed, he went away. Update 2: We finally got it working. It works great now, but it did take over 6.5 hours of time on chat and three different technicians to get it working.