Top positive review
5 people found this helpful
A huge THUMBS UP for this keyboard's new Romer-G switches!!!
By Charles Laine on Reviewed in the United States on July 11, 2015
I've tried both the Corsair K95 (with Cherry MX Reds) and the Razer Black Widow Chroma (with "clicky" keys). This review is based on a direct side-by-side comparison between the Logitech G910 and these two competitors' keyboards. In my opinion, the Logitech G910 beats them both. First and most importantly, the Romer-G switches on the Logitech G910 are simply excellent. They have a very nice feel. They don't require a lot of pressure to activate and they are utterly silent. They provide a slight tactile bump when being pressed. And the keys feel solid with little to no wobble. The spacebar feels great as well. It's very easy to activate with no noticeable "friction" or torsion when pressing the spacebar from one of its edges. I'd go as far as saying this keyboard has the best spacebar for gaming that I've ever used. What I'd say about the Romer-G switches is... don't get hung up on the fact that they are not Cherrys. The truth is, they are better. Logitech has done its homework here and the results are quite excellent. The Logitech switches are also designed with RGB lighting in mind. The light passes up through the middle of the switch as opposed to the top most edge of the Cherry switches on the Corsair K95. The G910 keys are evenly lit and the brightness is excellent. the Corsair K95 is dim in comparison. The Razer BlackWidow Chroma is also a very brightly lit RGB keyboard but it suffers from light spillover. In fact, the Razer is actually designed with a white plate beneath the keys to enhance and brighten the lights. But on the Logitech G910 there is no light spillover. Only the key faces themselves are illuminated. The result is a very clean, crisp and bright set of keys. The comma and period keys are easily readable. By comparison, you can't even see the comma and period on the Corsair K95 due to the way the light comes through at the top of the key rather thahhhhhhn at the center. I read some complaints about the G910's angular sculpted key caps. Maybe this comes down to a matter of preference, or maybe some people just don't like the change from standard keys. But I have to say I really like these key caps. They do what they are designed to do... they give your fingers a solid sense of place on the keys. They are by no means uncomfortable and they serve the purpose of centering your fingers on the key. To me it just feels good. I really don't have any complaints about these keycaps. My suggestion is... don't be put off by their funky appearance. They work. Period. The G910 has a complete set of media keys including a rubber coated volume wheel as well as a dedicated mute button. There is also a key for toggling the lighting feature on and off. And there is a "gaming mode" button which disables the Windows key (and perhaps a few other things as well... I am not exactly sure). The g910 comes with an extended palm rest but it was not to my liking. I intend to use this keyboard only for gaming, so the asymetric palm rest is not a problem or an issue for me. It serves as a palm rest for my left hand while using the WASD keys. But it doesn't really detract from my right hand when using the keyboard for typing. But I suppose this might be an issue for some. But for me, it didn't really cause any problems. I was initially hesitant when I saw this odd looking palm rest. But after using it a few days it is not a problem. Now on to some negatives... 1) The USB cable is not braided. It's just a plain ol rubber coated cable. Nothing special. 2) There is no external USB port on the keyboard. The ARX "dock" is mostly useless. I can stick my Android tablet in it as simply a holder for it. But it doesn't provide any charging or serve any other purpose. In fact, I would have preferred if they simply ommited this dock since it is mostly useless. Finally, I was disappointed in the limited feature set with the Logitech Gaming Software (LGS) for handling advanced lighting profiles. The software supports the following modes... - Freestyle (pick each key and color it independantly) - Zone (WASD, G keys, num keys etc) - Commands (Show active game keys while playing a game) - Effects The Effects section provides the following "fancy" color modes... - Key press (each key changes color momentariliy when activated) - Breathing (all keys cycle between two color states as if breathing in and out) - Star Effect (random pattern of "twinkling" keys) - Color Cycle (all keys cycle through a range of colors) - Color Wave (a wave of color travelling across the keyboard. There are options for setting the starting point and dirtection of the wave) But that is it. There is no way (yet?) to create your own color profiles or to import third party profiles. There is no way to build advanced color profiles. This is a major oversight in my opinion. Both the Corsair and Razer RGB keyboards provide tools for creating advanced lighting profiles that can be exported and shared with other users. Some of the lighting effects for the Razer and Corsair RGB keyboards are amazing to behold. Yes, these fancy color profiles are just a gimmick, but they are cool nonetheless. It's a real shame that the Logitech software doesn't come with a lighting profile creation kit that lets you create advanced lighting effects and share them with a community of users like you can with the Razer and Corsair keyboards. Hopefully this is something that Logitech is working on. There's no reason it can't be done. The competition does it already, so Logitech is noticably behind in this area. Apart from that, I have nothing but praise for this keyboard (well, except for the price I suppose ;-). The G910 is a very nice piece of kit. I love the new Romer G switches and I really like the way these keys feel. The chiseled key caps are a nice touch that I also really like a lot.
Top critical review
8 people found this helpful
LEDS prone to failure. Worst Support Ever! Will Not Work With Win 7 or 8
By Wall•E on Reviewed in the United States on October 12, 2015
Edit: The LEDs fail with such consistency it must be called a feature. The are soldered onto the board and so are impossible to repair or replace. I personally have several keys dead within 6 months and personally have seen 6 other keyboards fail as well. This takes cheap Chinese manufacturing to another level. At point in my life, I do not think I have ever had a worse support experience than with Logitech. This includes: Comcast: Missing TWO 8 hour window appointments when all IU had to do was plug the cable in. And THEN sending a guy out with bolt cutters ( he was on time btw) to cut the cable at the house so they could charge me an installation. Sprint: Suggesting I move (residences!), to where the signal was better. If you are running Windows 7 sp1 or any version of 8, these drivers are not signed, and so cannot work, and not only will the G keys not work, it will break any existing Logitech devices you may be running. Here is what I told Logitech: Operating System / Device Platform: Win 7 sp 1 Previously Had G19 and G13. Everything worked great. Then got G910. and did clean install. Win 7 x64 system. Everything seems to work. Lights, profiles. But G Keys on both g13 and G910 and g700 will not work. The Quick macro respond to G key touch so I know they physically work. Troubleshooting steps so far: Removed G13. Deleted all files in APPDATA and started fresh. Used single persistent profile. Confirmed using 64 bit LGS_8.74.80_x64_Logitech.exe Uninstalled and reinstalled several times. Still No G keys work. I have tried simple and complex macros. Even in notepad. Nothing! Followed all troubleshooting steps from Logitech site. Now am at a loss. One thing I noticed, in my device manager. There is nothing like a virtual keyboard driver that I have seen on some forums. its just 3 "HID Keyboard device" under Keyboard and Human Interface Devices. HERE IS THE REPLY Dear MSC, My name is Jiselle B., I understand that you would like assistance with your G910 Orion Spark RGB Mechanical Gaming Keyboard. For the HID Keyboard Device that you are seeing in the device manager is normal. You can uninstall the software then re-install it again. For future reference your case reference number is 01171629. This will allow us to quickly find the contact history when you need additional help. If we do not receive a reply, your support request will eventually be closed and set to "solved". A survey will be sent to you to gather your feedback. To contact us by phone or obtain additional information (FAQ's, Forum, Manuals, etc.) please visit support.logitech.com Best regards, Jiselle B. Logitech Customer Care ___________________________________________________________________________________________________________ After a few more meaningless replies, they have stooped answering my support ticket altogether. Leave it to Logitech to release ad evice in 2015 that only works for XP. I suspect the people that like the keyboard just enjoy the flashy lights and are not trying to use the macros and programmable keys.
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