LG Electronics 8X USB 2.0 Super Multi DVDW

Like a "plug & play" external DVD/CD drive I previously bought & returned, this is not plug & play. My computer DID NOT automatically [usually almost instantaneously] recognize that this LG drive was plugged in to the USB. So of course it did not ask me what I wanted to do with the LG drive. There are no instructions with this LG drive. There is a Cyberlink Media Suite 10 allegedly "for DVD" that comes with it. So I assumed I needed to put it in the LG drive & supposedly it installed something on my computer to make everything "work". The fine print on the Cyberlink disc only says things like "Insert the disc and Autorun will automatically launch the program" [duh, for what?] and also on the disc it says "Bundled applications only for Windows 7/8/10" [whatever that is supposed to mean]. But, having "run/installed" the Cyberlink, the LG drive did not play a self-created DVD which used to previously play flawlessly on my computer's internal DVD drive [which is now broken]. Also saw something on the Cyberlink "document" downloaded & read on my computer that said [for?] Windows 7, 8 & 8.1 [DVD playing?], but not Windows 10, which is what I have. So, a confusing strike one. I was then able to play a commercial [store bought] CD, but not able to burn a CD, but the jury is still out on that. It could be an itunes issue. Stay "tuned" for a follow-up. This LG drive is made of plastic & is about as "solid" as something this thin made of plastic can be. To me, the spinning of the disc is not "noisy" - actually rather quiet [I expect & suspect the noise will get louder as the device ages, which of course is only natural]. But again, I have not burned anything with this LG drive [so don't know what kind of/how much noise it makes when doing so] and also unknown is whether that something burned on this LG drive will play in another computer, CD player, car player, etc. Well, how good is a drive that, even if it may be able to play & burn CDs, cannot play DVDs, and burn DVDs? For whatever it's worth, this LG drive [at least] does beat the prior drive I bought which could do absolutely none of the above. So, 2 stars right now, with follow up to come. __________ About a week later. Re-installed my itunes, which I thought was the issue as to why this LG did not burn a CD. Nope. My computer did not even recognize/detect that the LG was in the USB. When I clicked "burn" from either itunes or the installed Cyberlink Media program, nothing happened but my internal laptop CD drive that is broken opened. Crappy. Beyond angry & disappointed. Wasted a lot of time trying to burn a CD. Strike Three. Wasted more time calling an Amazon "tech" rep who tried to help, but of course, as mentioned in other reviews, was beyond his capabilities [not his fault]. He tried contacting an LG rep, but of course they were closed, where ever they were located, and obviously NOT 24/7 service. Strike Four. Product description/country of origin says "Made in China" but I found on the label "Made in Malaysia". So I am reporting incorrect product information. LG is a South Korea company, with allegedly a pretty good track record, so I am surprised. Can't burn a CD, can't play a DVD - not even gonna try burn a DVD. Absolutely disgusting. RETURNING this crap. Lucky all you folks for whom this product seemed to have worked properly. Downgraded to ONE STAR. 7-29-21 Just wanted to add something I forgot. This drive has received high marks & comments from the following: LifeWire 2-17-21; The Tech Lounge 5-28-21; ReviewsGarage undated; & NYTimes.com [updated 11-6-20]. So much for the "expert's" reviews.