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4,641
3.9 out of 5 stars

Top positive review
My best pair of Bluetooth headphones!
By Trevor on Reviewed in the United States on December 5, 2019
Okay, so I have had these headphones since May. I feel like these headphones are pretty good with the price and would recommend them unless you don't have the budget, as there are many other options with wireless. If you came here looking for a audio review, well not the right one. It sounds basically awesome for me and I don't know how to explain all the stuff other people are able to say when it comes to audio. The top part of the headphone where it goes onto the top of your head feels very comfortable, as well where you place your ears into (well until they heat up). It is heavy, because you can feel it on top of your head, but it doesn’t get to the point where it is just plain annoying. TIP: If your using your headset while resting your head on a pillow, if you don’t want to reach out and adjust the volume. Just move your head left or right, as the pillow will touch the volume control and move it with just the movement of your head. Whats included: Headset 3.5mm to 3.5mm with volume adjuster, mic mute, clip, I guess a mic switch between the ones on headphones and the cable, and buttons to pause and continue(Never use). An adapter from 3.5 to 2.5mm. A pretty long micro USB cord that is braided. A 3.5mm to RCA jacks(if you don’t know what it is, then search it up) that you could plug into a TV. Also the RCA jack itself has 3.5mm audio input that you can put into the back of it. And I just really don’t know why they included it, but ok. If you want to see it, go to the 6th slide. But I just use it to plug in my soundbar cable to my TV. Pros: Battery life seems to be pretty good. I don't have a full time length, as I get home from school and use it, as it all depends. When charging it charges very fast, so I can quickly unconnect and go wireless It does a pretty good job to block out noise if someone is talking to me, at a reasonable volume. I can still hear them, but just only a bit, to where I could respond. The place where you put your ear into folds, so easy with traveling. And even folds back, by just a bit. 4 buttons on the actual headphone (To also customize, which I have not done yet as I am a mac user) (Left Side) Plus an actual volume wheel (Left Side) RGB lightsync on the headphone which are on both sides, but I usually keep it off to help the battery life Logitech logo's on each side, it is on the part that is removable which is also RGB Adjustable height on both sides (But feels like left side can go further) Has a place in the side of the buttons to put the bluetooth receiver into to decrease the chance of losing it The placement and hiding of the mic is nice, as I can just retract it down and bring it back up when not needed. When the mic is fully down, you know it is active when you can hear yourself talk or breath, but it is really nice that if you move the mic up a couple inches you feel a little thing and then it mutes. Thats the feature I really like, so if you need to talk to someone without your friends hearing you, or if you just don’t want the people in the game to hear you, then when you need to talk to the people in game, just flick down. Then back down it is unmuted. It also has a red light when it is muted, so you know its muted. The mic, where you talk into can actually move out and you can position it however much you feel away from your mouth or just preference On the little bluetooth thing that goes into your PC or computer, it has a little green light on itself and it basically there to tell you wether the headphones are connected or not. There are basically 2 types of modes on it. When it BLINKS green it means the headset is UNCONNECTED. When the light stays SOLID green it means the headset is CONNECTED If you, for some reason don’t have a headphone jack on your computer or PC, then the bluetooth thing that connects to your computer or PC through the usb port, has a 3.5mm headphone jack on the back, so you can use the included 3.5mm to 3.5mm and plug it into there(Haven’t used that feature yet, only using the bluetooth thing and cord). Even though it is made of plastic, it is pretty sturdy. I have dropped it every once in a while and it has broken. The side of the headphones where you can remove part of it to expose where you can put the bluetooth thing or remove and replace battery. It can scratch if you drag something against it or your nail, but it isn’t visible if you look at it, unless you look at it closely, because it stays black when you scratch it and doesn’t change a different color. When the turn on switch is flipped on it has a little blue thing which means it is on, or when it is up. When turned down, it is just black. When not in use after, maybe a couple mins? It will go into standby mode and the bluetooth thing that goes into your PC and computer will start blinking. But when I get back I usually just move the volume adjuster up and down which will bring the headset back into ON mode, I don’t know about the G keys. Cons: When charging, the area where the RGB is, is flashing. And if you charge it at night, wherever, it is just annoying. If you use it on mac (me) it just beeps on certain things which get annoying and don't know how to turn it off Wish it had an actual bluetooth thing that could appear onto anything. Because I will sometimes use it with a phone, and have to use the *UGH* cord. At first, when I bought the headphones it takes somewhat time to actually get used to finding the mic when it is fully retracted. But after a decent amount of time with it, I am very used to it. So idk if it is much of a con If you listen with one ear in the headset and one out, if you move your head back a bit it will falloff. And if you plan on doing that, then you would need to move the part that rests on your head up a decent amount, so that when you lean your head back it won’t move !!! If there is anything else that I need to add, I will try and do it as quick as I can. I will also be adding pictures as soon as I can and upload them. !!!
Top critical review
10 people found this helpful
DO NOT PURCHASE THIS DEVICE! (Read the Edits!)
By Flutters on Reviewed in the United States on May 19, 2016
In the past, my girlfriend and I both had pairs of the old G930's. Both had the crippling issues with network drops constantly. Literally 5-6 times an hour, however it was out of the warranty period, so I pretty much dealt with it. One of my coworkers mentioned that Logitech had resolved the issues with the G933's I purchased 3 pairs. 1 for work, one for home, and one for my girlfriend. Already 2 of 3 are showing a new fun issue, namely they reboot all the time. It's not a network drop as far as I can tell, it fully reboots the actual headset. It is triggered by "crazy" actions such as "using the volume wheel" I attempted to file a support ticket with Logitech, I added notes every time it rebooted. At no point did I receive any response whatsoever. I then tried calling them. After speaking with an agent for a moment, he placed me on hold, and left me on hold until the company closed, some 2 hours later. I tried tweeting at Logitech to move the support case forward, they did not respond. Regrettably as I purchased these over a few days, only 1 is still eligible for a replacement, so I am going to try that through amazon (heads up, this device does not get the normal 30 day return window, that bit me in the bum) This is 2 lines of logitech headsets, over several years, with crippling hardware failures. They have 0 support. I will never purchase a logitech product again. Buy literally anything else. EDIT: As you can see in the replies to this review, Logitech replied quite quickly, asking that I email them to escalate. I replied the day they replied to my review. It has now been almost a month since I emailed them as they requested, and I have not heard back from them. Not shocking when you factor in the remainder of my review, but it seems particularly scummy to post replies to amazon reviews implying that they are trying to fix the situation, when they have no intention of following up. In short, Logitech support is still non-existent, however Logitech PR game is strong! EDIT2: Logitech still has not responded to the email that they asked me to send. Since then, one of 3 headsets has fully died. Unbelievable. Never purchase logitech, they cant make hardware. EDIT3: Literally the day I posted that they still had not contacted me, they immediately reached out to me. The email only stated that they would "reach out to me" with no further details. It would seem that the only way to get support from Logitech is to throw a public tantrum. I don't like being that guy. I tried the normal support channels, I tried the phone support, web support, support forums, twitter. It's only after I wrote a bad review that I got any momentum, and even now, the only things I have heard from them are vague promises. Another item of note, one of the headphones somehow destroyed it's own firmware, and I had to manually reflash the firmware. This was not caused during the firmware update process, I was listening to music, the headset went "boop" and stopped responding. The side LED's stopped functioning, and the device started ignoring the power button. Even when off, the mic muting led would stay on, and it does not respond to turning on or off. I tried removing the battery, I tried charging it overnight, it was only after digging through forums that I found a command line argument to force a reflash. Someone who is not comfortable with tech would be unable to fix this issue. This is not a good consumer product. I shouldn't have to be manually re-flashing the firmware. EDIT4: 12.28.16. At this point, I have given up on these headphones alltogether. They release updates to the logitech software, but the software does not warn you, or auto update, so you have to go to their webpage and confirm product versions. I regularly update my software, and have applied the latest firmware. These headphones constantly reboot, at this point several times a day. Furthermore I have to keep reflashing the firmware when the headphones brick themselves roughly once a month. I ended up getting a hardwired USB headset for $20, and I am much happier with them. I am done with Logitech in general, and am un-trusting towards wireless headphones in general. Fun note, while writing this review, my headphones rebooted again.

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