Top positive review
48 people found this helpful
Functional and Reliable Addition to My Entertainment System
By J Grant on Reviewed in the United States on October 12, 2021
This review is for the Logitech K400 Wireless Touch TV Keyboard. ---------------------------------------------------------------- Update, July 20, 2023 This wireless keyboard still functions like new, but there is one additional quirk discovered since the original review below. Quite often when using the volume controls on the keyboard to raise or lower volume, those two buttons will instead turn off sound entirely. It's a mild nuisance, and only requires pressing the adjacent volume on/off button. Still love this keyboard and use it nearly every day! ---------------------------------------------------------------- October 12, 2021 Wireless keyboards have been around for many years with many brands now available. As far as function, they're all pretty much the same. I've used a few of them over the years and have been happy with this particular device so far. This Logitech K400 Wireless Touch TV Keyboard performs just as you'd expect, with a full-sized standard keyboard layout and a built-in touchpad on the far right. It's perfect for controlling my old laptop that is now connected to my TV. The farthest away I've used it is about 15 feet from the laptop and it has worked flawlessly at that distance. The keys have a nice feel when depressed, providing adequate soft feedback when fully depressed, without clicking. The touchpad is adequate but does have some quirks as described below. The transmitter operates in the 2.4 GHz band, so theoretically could interfere with your wireless network and other wireless devices, although I've used this keyboard extensively and haven't noticed any issues. The Function keys are claimed to be customizable to create shortcuts. I don't have a use for that capability, so haven't tried it and can't comment on how it's implemented. I've only used this wireless keyboard on Windows 10 computers, but the specs say it works on 'Windows 7, 8, 10 or later, Android 5.0 or later, Chrome OS'. The Volume buttons immediately above the touchpad come in very handy. Be aware though, they control system volume and not the volume of individual applications. To control the volume of a single application, use the on-screen controls for that application. The keyboard is a good weight to operate while holding in my hands and seems plenty sturdy for daily use, but not for unnecessary roughhousing - as you might expect. It operates on 2 AA batteries which last a long, long time, taking several months of daily use to deplete. (And that's without turning the power switch off.) USABILITY NOTES: ================= SIGNAL STRENGTH - The signal seems to be very strong, but the keyboard must have a line-of-sight, unobstructed view of the receiver. For instance, when using the keyboard in my lap the signal doesn't reach the receiver if my legs are crossed or my knees elevated so the front of the keyboard can't quite 'see' the receiver. Similarly, I've found that if the keyboard front is facing 90 degrees away from the receiver, the signal is not received. Not big issues, but they may be important to some people. TOUCHPAD QUIRKS - 1. As stated above, the touchpad does have some quirks. On two occasions the touchpad all of a sudden started to ONLY control screen magnification - increasing and decreasing as I dragged one finger across the surface. I've never determined the cause but in one instance, only removing the battery remedied the strange behavior. 2. The touchpad seems to be particularly sensitive to moisture or oil from the skin on my fingers. Meaning, it sometimes simply stops working properly until I thoroughly wipe my fingers with a dry cloth. This is a common issue when using touchpads, but this one is more sensitive than any others I have used, or currently use. MYSTERIOUS YELLOW BUTTON - 1. The yellow button at the upper left of the keyboard is poorly documented and I've seen many posts asking what the heck it does. After more research than expected I found it simply functions as a left mouse button, and I've found it most useful when holding the keyboard in my hands. That way, fingers on the right hand work the touchpad and the left thumb presses the yellow button to select things. After about 5 minutes of practice it seems natural. 2. Some Windows OS menus and windows won't respond to the yellow button. There doesn't seem to be any predictable pattern as to which items will or will-not respond to the yellow button - but when that happens, the left button under the touchpad must be used. FOUR WAYS TO SCROLL A WINDOW - There are four ways to scroll a window; Pick the one that seems most natural to you. 1. Press and hold the Function [FN] button while dragging a finger up/down on the touchpad. 2. Position the arrow pointer over the scroll bar slider; Press the Yellow Button; Drag your finger up/down on the touchpad. 3. Click the mouse pointer on an inactive part of the screen, then use the Up and Down buttons in the lower right part of the keyboard. 3. As with most touchpads, drag two fingers horizontally or vertically. I use this keyboard daily and have been very happy with it. It has a few quirks, but nothing close to a deal breaker. If you need a wireless keyboard, give this one a try. Highly recommended!
Top critical review
24 people found this helpful
Overall backwards step for Logitech
By Mr. Lassiter on Reviewed in the United States on August 30, 2020
I will summarize this review to start for those who wish to cut to the chase: I own and still use the last generation (K400r) keyboard. Within 20 minutes of using this "Plus" keyboard I located a reseller offering that last generation keyboard and bought it instead. The K400 Plus is a poor keyboard for its intended purpose. Now, for those who wish a little more info... As you now know, I have the last gen keyboard, K400r. I purchased the Plus because I staged a second home theater PC and wanted a wireless keyboard for it. Had there been resellers on Amazon offering the K400r (new) at a reasonable price point I would have purchased it. Interestingly, the older K400r keyboard, new in box, is more expensive than the Plus version - I should have taken that as an early warning sign. Many here will find the 400 Plus an acceptable keyboard and my 3 star rating is geared toward those who may be less critical of a keyboard. Myself, I am fairly critical of keyboards, working in technology and relying on them as my interface between the physical and digital - for those like me, the true rating is more like 1.5 to 2 stars. Logitech did about 2.5 things right with the Plus relative to last gen, and this count is fairly accurate. First, they placed volume and mute controls above the trackpad (excellent). Second, they resolved a nagging sensitivity issue on the last generation trackpad around accurate detection of a two-finger tap (right click gesture). And, the 0.5, they increased the size of the right shift key. As far as I can tell, the above is the realistic extent of this keyboard's "Plusness". Now. where did things go south? First, in their effort to make the keyboard more compatible with varying decor, they changed the color to grey. What they did not do is enhance the contrast of the lettering on the keys to account for the washing out of the color of the key itself. The result is a keyboard that will be difficult, if not impossible, to read in a dim room. Further, the function key numbers are all but impossible to read in a room regardless of the lighting. Logitech completely ignored the use case for their own keyboard (HTPC). Second, for those who are touch-oriented on a keyboard, sculpted keys are a necessity to give your hands orientation without having to eyeball the keyboard. Logitech chose to reduce the sculpting and flatten the keys of the Plus keyboard - not so smart (not so "Logi", ha). This makes it noticeably harder to navigate the keyboard without looking. Third, that 0.5 benefit I mentioned above - widening the shift key, came at the expense of the arrow keys, causing two of them (up.down) to become 1/2 size. Depending on how you use the keyboard, you might prefer larger nav keys or a larger shift key. Personally, I would have made the "Plus" keyboard a tad wider to accommodate both and call it a day. Fourth, Logitech reduced the size of the trackpad "mouse" buttons while reducing their sculpting as well - result? It can oftentimes be difficult to know if your thumb is even positioned over a mouse key. What's worse, Logitech stiffened the mouse keys and it can be fairly tiring clicking, and clicking and holding. I fear a bit for a repetitive use injury, that's how bad it is. Once again, Logitech ignores that this keyboard user is likely not ergonomically oriented and stiff mouse keys are exactly what you DON'T want on a keyboard like this. Fifth, Logitech removed the dedicated row of quick access feature buttons. Combine that with the fact that the new keys are difficult to see and you have another annoyance. Sixth, Logitech removed the ability to enable a key to launch a program of your choosing; e.g., the Media Player key on the Plus keyboard launches Microsoft Groove. While I'm sure we all agree that it's the most popular media player out there I don't use it. By contrast, on my K400r the Media Player key launches my Amazon Music app - easy peasy. That said, one can customize many keys on the Plus to use pre-defined functions but removing the ability to launch an app of one's choosing is a major step backwards. Seventh, the Plus doesn't play nice with the K400r software so you can't efficiently use both on the same machine. No backward software compatibility, tsk tsk Logitech. Eigth, markedly reduced build quality. I fear for that first keyboard drop, and don't fool yourself, your keyboard will hit the floor many times. Ninth, the keys are less decisive and feel mushy. Tenth, I could go on but will stop here as a kindness to those who've read this far. Summation - Logitech should've called this keyboard the 400p, not to represent "Plus", rather, to signify that it is more than a step backwards from the 400r. To Logitech - number one rule in manufacturing, and clearly you need someone to explain this to you, when you take a strong initial offering and then update it as "Plus" you don't take away what it was that made it good to begin with. I say this knowing you will not heed that obvious advice as you are more "Profitech" than "Logitech" these days. I offer this keyboard a relatively generous 2 stars. It will be a backup to my two 400r's.
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