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4 out of 5 stars

Microsoft Surface Pro 4 12" Tablet Bundle

$499.99
$799.99 38% off Reference Price
Condition: New (Open Box)
Screen Size: 12.3"
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Top positive review
2 people found this helpful
FINALLY! Something that Breaks Through the Tablet to PC Barrier!!!! Phenomenal!!!
By wonko on Reviewed in the United States on April 14, 2016
After going on vacation for a week and lugging around my huge and heavy HP laptop (that's not a dig against HP... I ordered a huge and heavy laptop on purpose), I decided it was time to sacrifice screen size and performance and get something smaller, lighter and more modern.I decided I'd give the Surface Pro 4 a try and also see how I liked the Surface Book. Honestly, I came into this figuring I'd want the SB as it's more of a laptop and the SP4 is more of a tablet. The SB I purchased (from Amazon) was a certified refurbished model because I saved about $300. Unfortunately, the one I got didn't look like it had been refurbished... it just looked like a return. And it had some pretty severe problems. Fortunately, the return process was a breeze and I was able to order a new one that ended up being the same price as the refurb, so I'll still get to play around with it.I was pretty disappointed... I came into this assuming I'd want the SB and was only testing the SP4 on a whim. So, I was stuck with the SP4 and my old laptop and I decided the best thing to do would be to pretend my old laptop didn't exist and use the SP4 exclusively when I wasn't at my desk.My old laptop is a 17.3" laptop with an i7 quad-core CPU running at 2.2Ghz and has 8GB RAM. It also has a 2GB discreet AMD Radeon graphics card and can share another 4GB with the OS. I even installed an SSD for the operating system. In all, it's a great performer. So, moving to what I figured amounts to a glorified tablet, I was prepared for making some compromises.Well, the SP4 made me look pretty stupid. This thing is incredible.The first thing you'll notice is the packaging. It's sleek and designed to impress... and it does. Your first impression will be that this is going to be a wonderful experience.Once you see the SP4 itself, you'll be more impressed. It's a very minimalist design, but it's gorgeous. And solid. It feels great in your hands.The AC adapter itself even looks good. And one thing it has that I absolutely dearly love is a built-in USB port for charging an accessory. I had no idea how handy that would be. You know how sometimes there will be something incredibly minor and unimportant, but it makes you unreasonably happy? Like you're being stupid? Yeah.. that little USB port does that.There's one thing everyone complains about, and rightfully so - the keyboard/cover is sold separately. I purchased this when I bought the SP4, so I had them the same day. But, you really, really do need it. And it's worth it - but, it would just be so much better if MS bundled it with the SP4.Booting this up took no time at all and I could tell it was downloading and applying patches, but that was just due to notifications - the performance didn't suffer and you won't notice it.The first thing I did was run some benchmarks and came away thoroughly impressed. You will be surprised at how fast this thing is. Granted, I got a model with the i7, but still - it's a just a tablet, right? No.. it's WAY more than that. Be prepared for this to perform better than your desktop.I've owned several tablets and have always been left vaguely disappointed. It's kind of one of those things where you think it's kind of cool, and then just really wished you could find a use for it other than playing silly games. In general, tablets have always just sat around collecting dust.One of my biggest frustrations with tablets in general is the lack of any kind of meaningful ability to use peripherals. I'm an IT guy and I need to be able to have a wired network adapter from time to time. And I need to have a serial adapter quite often. And I constantly need to be able to work with a flash drive. And there are other things that crop up when I'm troubleshooting a network or system.Because this runs Windows 10 and has a USB port, I have all the flexibility I need. I finally found a tablet that is useful to me.The display is beautiful. The colors are vibrant, and everything is crisp and sharp.I also have the MS Arc Touch mouse (Surface Edition) and it's a great little addition to the family.I haven't used the pen yet, so no clue how it performs.I've read reviews where the SP4 got marked down for not being very well-suited for using it on your lap because of how the built-in stand works. Honestly, it does look like it would be pretty uncomfortable... I mean, it's a very thin piece of metal that looks like it would dig into your thighs. However, it doesn't. I mean, the SP4 is so light, there is no weight pressing down. I've used it on my lap quite often and you don't notice it's there.My SB arrives tomorrow. It had better be something special. After having the SP4, I'm going to be pretty hard to impress.
Top critical review
3 people found this helpful
Deal-breaker bugs and failures across two years of ownership
By Haviv on Reviewed in the United States on November 15, 2017
Deeply frustrating.I bought a $1,700 device because I wanted to make sure it behaved like a $1,700 device. My wife's MacBook Air is five years old and still plugging away beautifully. But my Surface Pro has been buggy from the start, usually just small things that could be ignored. As time went on -- I've owned this device for exactly 24 months -- the problems became more and more severe, and no solutions are on offer in online forums.Despite having a mini DisplayPort, it can't project the screen to an external monitor. I've tried to fiddle and futz, bought adapters to try and mimic the display projection through the USB port. Nada. It's a software issue, and no one online seems to have figured out a way around it. So to use my beautiful new 4K monitor at home, I have to run it on my trusty old $600 Asus laptop. That means my home work computer can't be my $1,700 luxury machine, but is instead a cheaper, simpler, and alas, more reliable backup device.This is not an end-user problem, nor a problem with the monitor. I plugged the same Dell monitor into my wife's old MacBook Air and it worked instantly, plug and play, without coaxing or questions, sans adapters or drivers. It just worked. I then tried a neighbor's $160 Chromebook -- ditto. It detected everything automatically and was humming away on the big monitor on the first boot.The problems have continued: I have some games installed via Steam. These are not graphics-intensive games, mind you. FTL, for example, a pixelated game that demands the kind of graphics power you'd get on an old 386 PC. While all the games work beautifully on our other devices, on the Surface Pro 4, our most expensive device, they load with completely out-of-wack resolutions, either too tiny to play or so inflated that the controls are off screen. The games all have various options for screen resolution, of course, but none of the available resolutions fix the problem. The games are not playable on this device.Again, this appears to be a problem with the screen, not the games or, well, me. FTL works beautifully on the $600 Asus laptop no matter what resolution I set it to. No resolution setting should push half the game window (in both windowed and full-screen mode) off-screen.While searching in frustration for some solutions to these apparent monitor driver problems -- that's just a shot in the dark; I have no idea what's causing these deal-breaker failures -- I've learned that Consumer Reports withdrew its recommendation for the Surface line in August, saying that about one-quarter of these flagship Microsoft devices appear to fail in some vital way within two years.Mine was early. I ordered this machine in October 2015. I hoped and believed I'd fall immediately in love. I believed it was a PC equivalent to Apple's amazingly reliable but less flexible product line. I was wrong.Go elsewhere, friends. Dell's XPS, HP's Spectres, Lenovo, et al. The selection of quality laptops is varied, and you won't be risking your hard-earned money on this albatross.

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