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customer reviews
1,289
4.1 out of 5 stars

Top positive review
161 people found this helpful
This thing rocks and is worth 5 stars if you don't let a Windows Setting hold you back!
By Golden Eagle on Reviewed in the United States on November 7, 2020
This thing rocks and I get the speed and reliability it advertises. It is also able to negotiate and work in areas other normal USB WIFI devices cannot. I usually do gaming with a hard wired connection but I decided to see how it would be if I just used wireless. It worked flawlessly and my experience was the same. Ran LAN tests and it ran with flying colors so if you have internet issues I wouldn't be too quick to blame the device. I have noticed a lot of complaints about it dropping out but this type of problem is not unique to this USB device. It can happen to almost all brands and it is not their fault. In almost all cases a Windows setting is to blame not the device. In Windows if you go to Device Manager > Network Adapter > TRENDnet TEW-809UB AC1900Wireless USB Adapter > Right Click > Select Properties > Power Management > and uncheck 'Allow the computer to turn off this device to save power' > Hit OK and reboot you will be rocking steady for the life of the device. If you still have some issues I would investigate other things before being quick to blame this device. The Internet Modem or stability of the ISP network play a big factor as well. Another thing that is good to do is download an App and analyze the WIFI channels in your area to see if someone is saturating your signal and adjust your router accordingly. In summary I love this thing and would recommend it to others. In most cases you can achieve the 5 stars you desire with this device and others if you adjust the windows setting above. I even attached a Picture for reference. The guy who created and buried this setting in the Network Adapter and made it default is the one that should get some stars docked. I mean, who would ever want their network devices to be shut off by default and without their knowledge? Sure, if someone wants to shut off their adapter then by all means leave the option for them to go in and check the box, but don't force it on someone. My heart goes out to the Millions of poor souls who just want a stable wireless network and this little bright idea caused them to lose hair, scream profanities, and assume it was the device. I also feel sorry for the Companies that build rock solid equipment only to have a buried windows setting they don't control turn off their device and render it unstable and useless for their customers. That is not to say a Company wont have an occasional device break ranks and have issues or some accident we don't see that renders it useless in transit but that is what returns and a second chance is for. Don't let that windows setting ruin your dreams and hold you back from giving this thing 5 stars.
Top critical review
4 people found this helpful
I usually try never to write a bad review; however...
By Erin Rae Law on Reviewed in the United States on October 17, 2021
This product received so many great reviews from Amazon as well as making number 1 for USB WIFI Adapters on PCGamer. I dont know whether it was because the company paid for it or not. But the device i received last week has been absolute garbage. From out of the box, without updating drivers, I tried to use it and it was recognized via win 10. So i added it to my network; however It went out roughly 15 minutes later... I was like no big deal - im sure its because i didnt update the drivers. (mind you I made sure the adapter was away from my PC so it would not have a heat issue, and my router is directly across the room aka no walls to make a low signal). So I update the drivers received from the download via the website, restart my PC, and then try it again - connects to the network ... 20 minutes later after trying to download a 5GB file - it cuts out within 200MBs. My internet speed averages at 150 mbps and have used an AC1200 adapter from another company for the last year, prior to that it was all directly hardlined; however in the new place we are at would be quite expensive to have ethernet ran; although, I am contemplating doing it myself. I would rather see a usb adapter worth a crap. Now I am back to my old adapter where I will continue with that until I can go through all the reviews of other competitors. Just not impressed at all and do not like having to return and waste time/money. My time is more valuable than the monetary amount of this device... so i am rather ticked off at the over promises that the reviews claim on this device. Maybe you should stick to the proclamation of being easily available for Win xp/7/8.1 because it does not work well on Windows 10 P.E.R.I.O.D

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