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463
4 out of 5 stars

Top positive review
17 people found this helpful
Just the dock I needed for my Dell Inspiron!
By Physicist on Reviewed in the United States on September 19, 2016
This is exactly what I was looking for. I have a brand new Dell Inspiron 13 2-in-1 laptop (purchased Aug 2016) with Windows 10 that gets used at my home office desk just as much as it does on the road. I was looking for something that would allow me to have full desktop capability at home by connecting only one cable to my laptop and this fit the bill. I was able to use all of my old (and I do mean old) peripherals - VGA monitor, USB keyboard and mouse - and it worked right out of the box. All of the peripherals get connected to ports on the back of the box which makes for a clean desk space, and the only ports facing front are the ones you might plug/unplug cables from more often: the headphone/headset jack and two USB 3.0 ports. In the back I have my ethernet cable, VGA cable, USB cable for my keyboard, USB dongle for my wireless mouse, USB dongle license key for a software program, and audio cable for my speakers. And the included power supply/power delivery means I can keep my portable power adapter in my laptop case for when I travel and I don't have to purchase a second one for my home office setup. I'm only using one monitor so I can't speak to its ability to run 2 monitors at once. It has 3 video ports (VGA, mini-DP and HDMI) but I've read you can only use one 4K monitor or 2 lower resolution monitors at the same time. They used to call this a "Triple 4K Dock" but they seem to have listened to the complaints about it actually supporting only one 4K monitor and they changed the name. The unit came with a note about needing to update the computer to the latest BIOS version and WD15 drivers before hooking up this dock. My laptop was new enough to have the latest so I just plugged everything in and it all worked. As a side note, I'm able to leave the laptop closed when it's docked at home. There's a "sleep" button on the top front right corner of the dock that puts the laptop to sleep (faster than doing it through several clicks in Windows) and I'm able to wake the laptop by pressing a keyboard key or moving the mouse. It's a laptop configuration that allows you to do this but my point is that the WD15 doesn't prevent the keyboard/mouse signals from reaching the laptop when it's asleep. These units cost $199 from Dell at the time I wrote this review but I paid only $89 on Amazon. I expected I was not going to get a brand new unit given the price and sure enough it came in an opened box from Kazba so don't be surprised if you get the same. The unit looked new and was in its plastic packaging and as I mentioned it worked great out of the box. So maybe the unit was returned to Dell and resold by Kasba, I don't know. But I think it was a fair price even if it didn't come in a sealed box. And I ordered it on Thursday and received it from Kasba on Monday.
Top critical review
1 people found this helpful
Mouse and Keyboard wouldn't work... Everything else did
By Amazon Customer on Reviewed in the United States on July 12, 2019
This would be a great product if it worked. I plugged everything in and plugged it into my ASUS Zenbook Pro 15. It works fine with everything for a few seconds, but then the mouse and keyboard suddenly stop working. I did everything I could to try and update the drivers and even updated my BIOS but nothing worked. Also Dell's customer support is useless. I called the number for their support and they asked me for a Express Support Code which is supposed to be somewhere on the underside of the device. It was nowhere to be found so I couldn't even get to the step of talking to a real person. I'm honestly just disappointed because now I have to do more research and find one that works better with my laptop. It may be just that this one isn't compatible with my laptop but I looked that up before I bought it and couldn't find anything about compatibility.

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