Top positive review
58 people found this helpful
Nice Internet Modem to replace your cable company's rental modem
By Electronicbuff on Reviewed in the United States on August 7, 2018
Awesome cable modem that eliminates the monthly rental charges that cable companies live for. Capable of a download speeds up to 686MB. Has plenty of status lights on front to tell you what is happening at the moment. Can log into the unit to determine packet loss, errors and channel status. This is a simple modem that does its job well. If you are paying Comcast, WOW!, Xfinity, or another company a monthly fee then this is the unit for you. Simple to setup. Just screw the coax into the coax connector, plug in the LAN cable for your router, and plug in the power cord. Then call your cable company and tell them you bought your own modem. They will ask you for the MAC id number on the bottom of the modem and then they will authorize it to work with their network. That's it and you are up and running. PROS: - Nice price - Super easy to setup - Saves you on monthly rental fees from your cable company - Can support download speeds up to 686MB - DOCSIS 3.0 for 16 Channels Down / 4 Channels Up CONS: - None
Top critical review
12 people found this helpful
Works great but already a registered MAC address
By Elliot S. on Reviewed in the United States on December 14, 2019
I bought the Arris Surfboard SB6183 (new, in shrink wrap and everything) in order to stop paying the monthly modem rental fee to my service provider. The unit worked great and was easy to install, but unfortunately when I went to return the old equipment to CableVision, I found out that the MAC address of my new SB6183 had already been registered with them, thus I was still using 'their equipment'. They advised buying the same unit from Best Buy in order to avoid this problem. Apparently Amazon and other 3rd party sellers get new units from the service providers themselves and re-sell them. Many of the other reviewers that are reporting 5 stars probably just got lucky in the sense that the one they got was registered with a different cable provider than the one they have. If that's the case, great for them. Just a word of caution that there's no guarantee that it will work for you.
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