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4.2 out of 5 stars

Top positive review
3 people found this helpful
All around awesome, despite what end up being minor problems when you stack the pros against the cons
By Dylan S on Reviewed in the United States on February 8, 2018
After having these headphones for a nearly year, have to say they are amazing, but not perfect. I purchased them for gaming, and was looking at wireless for sake of comfort and mobility. First thing, and probably the most attractive feature, is the wireless. It works even better than I expected, I can go pretty much anywhere in my house, or out on my porch, I suppose I can get up to ~50 feet from the receiver, and still get reception, with exception of near the fridge and the laundry room, probably because of the metal. Now the quality is good, but these are definitely not the best sounding headphones I have. Not to say that they sound terrible, they sound great, but compared to other headphones I've used, these are a notch lower on the quality scale. Sounds are muddier then my Sennheiser 200s, and granted those are much cheaper headphones, I got them used for $40, and they're also not wireless. After some tinkering with the equalizer, I was able to get slightly better sounding audio in my games, and *decent* audio with music. Without a 6.3mm or 3.5mm plug, can't plug it in to my amplifier, so its the best I can do. The audio positioning is amazing, even with DTS surround off, but the quality is awful when its on. And speaking of, don't even bother with the Logitech software features like the surround/bass boost, its just garbage, one of the only useful features is the battery meter. The microphone is amazing quality. To be honest, its near the quality of a blue yeti, which I'd borrowed from a friend to compare, and I suspect that in most scenarios audio compression will make that difference completely unnoticeable. The microphone was problematic for the first few days, but after some tinkering the mic was still quiet, then suddenly started working perfectly. As a matter of fact people I talk to were complaining about "wind" sound when I was talking, so I took a boom cover of another headset of mine that is about the same dimensions and slipped it over the mic, and can still be heard loud and clear without it sounding like I'm blowing into the mic every time I talk. Battery life is what surprised me, as I doubted the advertised 15 hours, but even after almost a year of heavy daily use, I still only charge it every three days, and usually use it for 4+ hours a day. So close enough to 15 hours I suppose. And the cord that comes with it is 6 feet so you shouldn't have a problem charging while in use. The physical quality is amazing. They are very sturdy, not a whole lot of plastic wiggle, and even after a year of heavy use there's no plastic creaking or anything of the like. The cloth mesh earpiece and headband are really comfortable, even in 2+ hour gaming sessions and movies, and better yet they don't get sweaty easily. The cloth mesh is not to hard to take out and wash, (don't know if they are machine washable, just went with the safe bet and washed 'em in the sink) and they've been washed 3 times now and look pretty much as good as when the headphones were new. I do have a few complaints. First about the charger port, I think there should some be something to bracket it in better, I feel like it would be to easy to accidentally bend the connector outwards when its plugged in, but so far no problems or accidents there. The other problem I've had is that if the headset is completely dead, you have to turn it off and let it charge a little bit before you can use them while plugged in, otherwise they with drop connection a lot. Also, though minor, the volume wheel is pretty easy to bump, being on the bottom back of the left earpiece and pretty sensitive, if you wear sweaters be warned! OVERALL: these are definitely my favorite headphones, despite what end up being minor problems when you stack the pros against the cons. If your are looking for good wireless headphones for long gaming sessions these are great! But if you are a stickler for high quality sound you might want to pass, as the quality is lacking and with no option of hard wired 6.3 or 3.5 port, no amplifier :(
Top critical review
16 people found this helpful
HORRIBLE Product Quality BUY A DIFFERENT BRAND
By burlybilly on Reviewed in the United States on July 27, 2020
Added pictures to show the horrible build quality of this product (comparable to the cheap generic Chinese headsets I've opened). As other reviews have mentioned the thin wires inside are poorly assembled/soldered/glued and are wildly draped all over the circuitry. The thin mic wire WILL wear out if you flip the mic up and down often. Maybe if you completely babied the headset and never used the mic you could be fine but that defeats the purpose of using this headset. *NOTE* You have to basically destroy your headset to open it up this much, so repairing the issue is very unlikely. UPDATE: Logitech was finally able to replace my broken item through warranty. (old one was such garbage they didn't even ask me to send it back *red flag*) the new one exhibited many small issues but overall worked so it wasn't a big deal, but within a few months the broken microphone boom issue returned in full force. I now have two pairs of junky wireless headphones with terrible battery life and broken microphones, THANKS LOGITECH. I seriously feel bad for anyone that paid $100+ for this trash. Literally buy any other headset than a Logitech one!!! Logitech products used to be nice but now they are expensive garbage. BUY A DIFFERENT BRAND. Seriously do yourself and the industry a favor and don't support Logitech products anymore. They ride of the reputation of their old products and now produce overpriced garbage. A $100 headset should last a lot longer than 7 MONTHS!! Seriously I guess there is a reason they only give you a 1-yr warranty, it's because they don't even trust their own products to last longer than that. They intentionally design the products to wear out just in time so you can't cash in the warranty. UPDATE: I've finally heard back from Logitech support. They've walked me through a process of updating the firmware (like that's going to fix a faulty mic design) which I finished successfully but it made absolutely no difference, my microphone is still unusable. If Logitech is able to finish processing my support request in time, I'll update my review again. But, so far I've sent them all of the info they requested for a replacement and I haven't heard back in about a week so we'll see. Clock is ticking on my warranty window so not sure how this will play out. My Microphone has completely failed after very casual use over the last 6 months. Complete hardware design fault/defect, and I contacted Logitech support to hopefully have them resolve this and I haven't heard back from my initial support response in a month! They are purposefully waiting for the warranty to expire then it won't be their problem. This is major problem I use my headset for many things including working from home. This is an unacceptable flaw in their product and needs to be replaced. If Logitech fails to honor the integroity of their products this is obviously the last time me or my company will ever endorse Logitech products in the future. There are far too many other viable electronics companies that there's no need to waste mine or my client's money on junky, unsupported products. SAVE YOUR MONEY AND SWITCH TO CORSAIR OR LITERALLY ANYTHING ELSE. Seriously your money is better spend buying five of the $20 headsets than this garbage (not that they even sell these anymore, which should tell you something!) If Logitech is somehow able to honor their support guarantees I'll gladly update this review, but I'm not going to hold my breath.

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