Top positive review
38 people found this helpful
Excellent Thunderbolt 3 dock -- as long as your BIOS and drivers are up to date
By Jon Strong on Reviewed in the United States on June 30, 2017
I had been using a Dell XPS 15 0530 for the past 3 years, and finally opted to upgrade to the current generation XPS 15 0560 just a few months ago to get the faster I7 Kaby Lake processor, 32GB of DDR4, 1TB SSD, NVidia graphics, 4K / UHD touchscreen, fingerprint reader, etc. I also wanted to be able to use this with an external monitor worthy of the machine, so I picked up a Dell P2715Q 27" 4K / UHD IPS display as well. I travel frequently for work, using my laptop on the road -- and also at the home office. I wanted to minimize the cables I have to deal with each time I come and go, and reserve options for easy expansion down the road in case I wanted to add more monitors, an attached drive, etc. I started researching Thunderbolt 3 docks, and was surprised to see how immature the market for these is. It took a bit of research and reading, but as I homed in on Dell TB docks, I learned that last year's TB15 model turned out to be a big disappointment. The newer one listed here -- the TB16 -- is another story. It works, and becomes an invisible part of your setup that just does its job -- perfectly. There are a few competitors that just finally hit the market over the past few months. But I still see the TB16 as a great option. The price has dropped from $299 down to less than $250 as I write this review. If you plan to use this dock with something like Dell's XPS 15 9560, be sure you get the version of the TB16 that ships with the 240W power brick: that's needed so the TB16 can output 90W over the USB C cable back to the laptop. It's positively delightful for me that I can put my laptop on my desk now, plug in the single USB C cable that connects to the laptop, and I immediately have power, audio, and the 4K 60Hz signal shared via the dock with my 27" P2715Q 4K / UHD Dell monitor as well. This is incredibly convenient...and it just works. Important note: Thunderbolt 3 seems to be just coming out of its infancy. With my laptop, it was important that I updated to the latest BIOS, and then install all the latest drivers for video, audio, USB, and - most importantly - anything related to Thunderbolt 3 and docks. Not doing this could leave you with a non-functioning configuration, but with current BIOS and drivers, it should work just fine. Very happy with mine. I've been watching competing products come up, but still haven't seen another one that I would have gotten instead of the TB16. My only disappointment is that I jumped on this a few months ago, and paid closer to original list price for it, whereas the price has dropped well below $250 as I write this. Excellent solid product -- highly recommended.
Top critical review
10 people found this helpful
Does not work correctly with Dell Precision 5510
By Jason L. Lynch on Reviewed in the United States on September 9, 2017
I can say that HDMI works @ 4k, DVI works at (at least) 2560x1600, and power delivery works. What doesn't work are the ethernet and USB ports. Ethernet was originally recognized and worked. After reboot the adapter doesn't even show in network devices, but is still listed in the Device Manager. Windows has blue-screened twice now with "Attempted execute of noexecute memory" while trying to reinstall or remove the ethernet driver from Dell's website. Same when trying to just uninstall it from the Device Manager. My next step is to try to remove it in Safe Mode. Whee. I have a wired Logitech trackball and a wireless Logitech K800 keyboard that I've previously been using on this laptop with no issues. When plugged into the dock, the trackball stops responding after less than a minute and the keyboard lags, misses keypresses, or repeats the last key it recognized until you hit another key. Occasionally, it stops working entirely. Windows is fully up to date, I've installed all the latest drivers and BIOS (1.30 as of now, originally tried with 1.29), have the power settings set to high performance mode, USB selective suspend is disabled, and I've rebooted more times than I can count. I bought this for my work laptop, so I could easily disconnect and take it with me when I am on-call. It doesn't really serve that purpose if I still have to plug my keyboard, trackball, Jabra wireless headset receiver, and a USB ethernet adapter directly into the laptop. UPDATE 2017-09-12: The screen on the dock's HDMI port (4K TV) which I have set as my primary monitor goes black for a second or two every so often. I haven't timed it but it feels like it's a few times per hour and I'm not sure if they're evenly spaced. My windows/icons don't get shoved to the other monitors so the adapter/monitor isn't "disappearing" as if it'd been unplugged, the video signal simply goes black and then returns to normal. I did manage to get the Ethernet adapter uninstalled, but still can't get it to actually show up in the networking devices so it's unusable.
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