Top positive review
Powerful business tool for the conference room!
By Amazon Customer on Reviewed in the United States on August 21, 2025
I love this camera! It works great in our conference room. It was very simple to set up - basically just plugs and plays. It's a little creepy at first how you see the lense turn to whomever is speaking. But the remote participants really appreciate it as it helps zoom in on the speaker and sometimes it can be hard to tell with a full room. I've used it in Google Meet, Zoom, Teams, and GotoMeeting and it works well in all the applications. There is a small remote control (see picture) that let's you adjust the volume and tweak the zoom and focus on the fly when conditions change. Basically, the video is clear, the sound is plenty loud enough and overall it's fast and responsive making it a great value for the money.
Top critical review
75 people found this helpful
Complete Disappointment - Logitech Customer Service not cooperative at all
By K A Kennedy on Reviewed in the United States on May 6, 2019
We have owned this for 16 months and it gets little use in our conference room We use it maybe once every 3 weeks or so. We own a number of the small Logitech cameras in our office attached at each desk and they are okay, but we were seeking a much higher quality solution. We thought we found a great solution (at almost 17x the cost) with this camera. At first it worked great and was very sharp. Recently the focus has been lost and it is fuzzy. This camera has never been moved, dropped etc. Clearly it is a manufacturing defect. Regrettably, Amazon would not facilitate a simple exchange of this expensive product. They told us to contact Logitech directly and Logitech has given us the complete runaround. Logitech has the chance to make good by exchanging this gently used product but we cannot seem to get them on the phone. Terrible customer service from both companies which is surprising to me. Usually Amazon is great and I have never dealt with Logitech other than buying a whole bunch of their smaller cameras as we give them to our clients as gifts. Logitech's customer service is completely lacking. Both companies have a chance to show they do the right thing and this review will be updated. Please think before you waste your money on this.
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