Top positive review
1 people found this helpful
Good for the price. Screen is lackluster
By Carl on Reviewed in the United States on September 15, 2019
Overall, this Chromebook does its job. Given the extremely low price, I will not remove any stars from the rating due to my complaints. It feels solidly built, it charges from USB type C on either side, and the battery lasts plenty long enough. I use mine for Google Sheets/Drive/Gmail. I’ll have a half dozen tabs open with Spotify playing and it keeps up just fine. As a bonus, I can easily switch between my personal and work account by signing in and out. No mixed up passwords or sending an email from the wrong account. Downsides: Screen. It’s pretty crappy. You get all of the advertised resolution, which I find to be viable, but it’s literally impossible to avoid color shift. From a normal viewing angle, the top and bottom of a white screen will not match. Other downside is the chrome OS. I knew that I would be limited on programs going into this, but unfortunately some apps are stuck in the mobile version. I tried to use a Remote Desktop app to control my office PC. The app only used the center part of my screen as if it was a phone. On top of that, the app letterboxed the ultra wide screen display. I was left with a “desktop” the size of my thumb in the middle of the screen. Short version: If you need something inexpensive to run some web browsing and google apps, you won’t be upset.
Top critical review
102 people found this helpful
Initial high hopes have been met with disappointment *** Updated ***
By Leary on Reviewed in the United States on March 20, 2019
We have been an avid Chromebook family for years and never had issues with them....until now. Purchased the Asus C423NA for one of my kids for Christmas. However, after about 2 weeks it started turning off (with >80% battery) until it would no longer turn on. No problem I thought...eventually we're all bound to encounter some issues with tech. Amazon took care of replacing with exact item very quickly. Unfortunately, the 2nd one has now started exhibiting the same issues after 2 months. And, it's no longer within the window to deal directly with Amazon. This will be the first time having to deal with a warranty issue and not looking forward to it. Hopefully, I'll be able to return to this review and update with positive feedback/rating. ******* 05/10/2019 Update ******* After trying some of the suggestions by Rodel (the Asus rep that replied my original Amazon review comments) the chromebook worked a little better for a few weeks. However, on 05/06/2019 it began the cycle of turning off randomly (while fully charged) and at times not being able to turn back on. Suggested remediations no longer have affect. Since the purchase is no longer under the 30-day Amazon Prime window, I sent email on 05/09/2019 directly to Rodel at Asus (cl-rodel@asus.com) for warranty actions or refund. Will update throughout this process.
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