Cuisinart 12-Cup Coffeemaker Brewer

I bought this coffee maker after my latest Keurig product died, based on a Consumer Reports review. I don't know why CR graded this maker favorably. Really the only features I liked about it are the dual drip/cup capabilities and the charcoal water filter for each reservoir. But that's where the convenience ends. The drip reservoir is internal, and the ridiculously TINY opening for filling it is behind the coffee filter opening, guaranteeing that you will spill water into the filter and all over the countertop behind the machine each time you try to fill it. Condensation on the inside of the drip reservoir lid runs down the back of the machine onto the countertop when it is raised. The lid on the glass carafe snaps on and off with a couple of tiny clips instead of lifting on a hinge like you would expect. The transparent reservoir for the K-cup side of the machine is removable, but it's on the back of the machine, so you can't see the water level and it's difficult to remove and replace without spilling or dropping. It has a bail handle in the top, which seems like a good idea, but the handle is too flimsy for the weight of a full reservoir and mine broke on the first use. The reservoir on my machine also leaked slowly onto the countertop which was the final straw that sent this machine back to the vendor for a refund. Knobs on the front of the machine are small and flimsy-feeling. The K-cup side does not have a control for brew strength, and the nozzle sprays coffee all over the surrounding countertop when it is in use.