Apple 12.9" iPad Pro 4 (2020) (S&D)

I've never had too much trouble with refurbs in the past, but this exchange probably cured me of my stinginess. I ordered a refurbished model to be a bit thrifty, splurged for the excellent condition as I needed to use this tablet for work and wanted the screen to be scratch free. Firstly, the item shipped early without any notification from the seller. (I know, who complains about fast shipping, but bare with me). The package was signature required (obviously, its expensive!) but since I was never notified by Amazon or the Seller of a change in delivery date, I was out of town and foolishly expecting the item on Tuesday when it attempted delivery on Saturday. This lead to a chase with FedEx to get the item delivered safely for the entire weekend. So before I even get the package, I'm having problems. But my issues continue even after I get the item out of the box. As a reminder, the definition on the site for Excellent Condition states: "- Cosmetic condition: Excellent (Screen: no scratches. Body: no signs of cosmetic damage (scratches, dents, etc.) will be visible when the product is held 12 inches away). - Functional condition: Fully Functional (exceeds 80% of original battery life, generic or OEM accessories and packaging provided)." The iPad had a large dent next to the camera lens and was noticed the second it was lifted from the packaging. Blatant cosmetic damage that can be spotted from much further than 12" away - my friends spotted it from across a kitchen table without issue. But hey, if it is 'Fully Functional' then I can handle a dent, right? Its going in a case anyways. Only IT DIDN'T WORK! After hours of troubleshooting the item, it refused to pair with the New Gen2 Apple Pen- thus making it useless for my work in digital illustration. (I tested the pen on my friend's iPad and we determined the pen worked just fine btw!) It could connect to wifi, but bluetooth pairing was out of the question. A weekend of headaches and irritation only to be so defeated from my whole experience that I ended up saying "F this" and went to the Apple Store the next day to get a brand new tablet entirely. I dropped my $750 paperweight off to be returned in the same trip. TL;DR - I saved a couple bucks for a wasted a weekend and a defective product that I had to return anyways. It's always a gamble with a refurbish, I'll admit, but I've never been soured this badly. Save yourself the headache and just invest in a new one that is guaranteed to work right.