Samsung Galaxy Tab S7 Plus 12.4" Tablet

I can't give a fair review of the product as my judgement was clouded by the quality and presentation of my delivery. In short, I was sent a used item when I ordered new (with payment installments). Amazon prompted need for signature, took time off to meet driver for signature, had a mini panic attack when app alerted the package was signed and given to resident. It was not. It was placed on the side of my residence (the usual spot). The Prime box was sealed, however, the actual tablet box was not (there are two clear stickers on the bottom that need to be broken so access to the tablet is possible). It, the Samsung box, was filthy and the box was dented. The box is cosmetic, so, not an issue. Wrong. I open the box (again, seal already tampered with) to see the tablet in its temporary cover. Picked it up and moved it aside, didn't open yet. Slot where s-pen was supposed to fit/be was empty aside for a SNAPPED and BROKEN off tip. S-pen itself found clinging behind tablet. Functional Bluetooth settings but unable to be used as stylus. Okay. At least it's not lost. Charger was in box haphazardly with unknown debris in box. I didn't check to see if it was functional. I was frustrated and anxious to assess tablet's quality. Moved to tablet in temporary cover. Seal looks heat gunned shut. A reseal, not original. Broke seal, removed tablet. Little to no cosmetic issues or scratches. Turned on. Interface smooth. Tablet at 13%. Used personal charger to charge to 100% then unhooked. Complete. Connected it to my wi-fi. Boom! Dynamite! Tablet is vibrant, crisp, the sound and video quality 10/10, noticed unable to use finger as stylus for Samsung installed apps, tablet did not recognize I wanted to use finger instead of stylus to doodle as s-pen was inoperable (not an issue on Galaxy S7+ FE), while exploring factory given apps, the tablet would occasionally overheat (unsure if it's this specific tablet or for Galaxy in general), tablet was propped on a stand with no heavy programs running, just factory apps, no reason for that degree of heat. Brightness on low, with vivid mode off, battery drained quickly from 100% to 60% after about an hour using factory apps, no YouTube yet. Not sure if tablet or Galaxy product in general. YouTube video quality was clear, crisp, true to life and quality of original uploader. Way different from the S7+ FE. Loved it. Camera was nice and clear. Not grainy and void of color like the S7+ FE (I returned it for this reason and lack of fingerprint scanner). Bought tablet for work and illustration projects. Overall, I called Amazon customer service, they were great in getting me an immediate and full refund on the tablet and insurance I purchased for the item as it was no longer in stock. I called their tech service around 11am. The representative immediately consulted their supervisor. Their was no "haggling" on methods for keeping or reordering the product, just immediate action. My experience was biased due to how I received the product, however, I would 100% purchase this tablet over the others in the S7 series. It's worth it. However, I would hesitate purchasing such an expensive item from Amazon (personal opinion). This was my first negative experience, with a media product, with Amazon. First and last. I will purchase again at another retailer, where I can hold the item physically in my hands from store to my home.