(NEW) ARRIS S33 DOCSIS 3.1 Cable Modem
$189.99
Condition: New
Color: White
style: DOCSIS 3.1 Modem Only
Top positive review
111 people found this helpful
PERFECT modem to use with Xfinity 1 GB service and Eero Pro 6 mesh routers!
By Kelly on Reviewed in the United States on April 7, 2022
I rented a Comcast router for years (how was I such a sucker!?) but when we recently upgraded our service to 1 GB speeds, I decided it was time to upgrade all of our hardware and stop paying $15 per month to rent their modem when I could buy one on my own! I did some research and this seemed to be the best option to take advantage of our new higher speeds. This modem combined with the Eero Pro 6 mesh routers system has lightning fast internet speeds reaching every corner of our 3,400 sq ft. house. I took this modem in the box to a local Xfinity store where they provisioned it to work with their service (they just needed the serial number and IP address) then took it home, plugged it in and used the Xfinity app to get it set up. It literally worked perfectly right out of the box and was super easy to get up and running. Just plug and play! My speed tests on my phone are coming back at around 950 MB/sec which is everything I could hope for! We've now been using this modem for about a month and have had ZERO hiccups or drops in service/connection. Internet is blazing fast and reliable, modem plays nicely with router setup. I truly couldn't ask for anything better, and now I'm not having to pay to rent Comcast's equipment! Yes it was a little pricey, but it will pay for itself within the first year, and I like having my own equipment now. I have nothing but good things to say about this modem so far. If we have any problems with it in the future I will absolutely update this review, but so far it's been an absolute dream. Anyone who says it doesn't work with Xfinity service or had a ahrd time setting it up either doesn't know what they're doing, didn't follow the directions properly or the problem is coming from Xfinity's end, because the modem worked perfectly exactly as it should right out of the box when you follow the directions and make sure to have your provider provision it for use PRIOR to plugging it in for the first time. I sincerely hope this review has been helpful to someone else! And yes, I paid FULL PRICE for it! Feel free to ask any questions.
Top critical review
2 people found this helpful
Warranty is Stupid
By Kevin on Reviewed in the United States on April 9, 2025
Originally worked until it stopped working within the warranty period. I work from home so I need WiFi - lots of troubleshooting led to realization that this was broken. I ran to Best Buy and bought another one which brought my WiFi back up. I reached out to talk about the warranty and they said the ONLY thing they offer is to ship me a new one which could take DAYS to arrive. No option to reimburse me for the replacement I already bought (which is the EXACT same model and I have the receipt). No option to refund me for the one that broke DURING the warranty period. So if you get this and it stops working during the warranty period, your only option is to contact them via their website chat feature to troubleshoot/ make sure it’s actually broken, then wait for them to ship you a new one so you can set it up (you won’t have any WiFi during that entire process). When the next one breaks, I’m getting one from a different company.
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