Top positive review
4 people found this helpful
I’m so happy I took a chance on this computer!!
By Heather Nelson on Reviewed in the United States on February 21, 2025
I am so happy I took a chance on this refurbished 2019 iMac from Amazon! I needed a new desktop and had been wanting to switch to Mac for years, but the price tag always held me back. When I found this refurbished model at such a great price, I decided to go for it, and I’m so glad I did. Setup couldn’t have been simpler. I pulled the computer out of the box, plugged it in, connected to Wi-Fi, and I was ready to go. Everything worked perfectly right from the start, which made the transition to Mac even easier. Some reviews mentioned receiving a generic mouse and keyboard, but mine came with an original Apple Magic Mouse and Magic Keyboard, which made this deal even better. I’ve been using the iMac for six months now and have absolutely no complaints. It runs smoothly, looks great, and has been an excellent investment. If you’re on the fence about ordering a refurbished Mac from Amazon, I say go for it! It’s been a fantastic purchase for me.
Top critical review
Terrible Experience with this Computer
By dwight on Reviewed in the United States on April 8, 2025
THIS HAS BEEN A NIGHTMARE TRYING TO GET THIS COMPUTER TO FUNCTION CORRECTLY!!!!! I have called Macs Depot numerous times and it always goes to voice mail. No mater if you call and select Technical Support , Sales or Followup, it all goes to a voice mail that is always full; maybe a sign of too many complaints. This is a terrible way to run a business. I finally reached out to Apple and the whole hard-drive had to be wiped and restored. I had to buy a backup drive and use time machine to back up the computer. Mac Depot also created two Hard drive disks that was competing against each other. I also kept getting a weird annunciation that a disk is unreadable. The computer was slow, applications crashing and numerous other issues! This computer was more troublesome than my old computer. Until now I had purchased numerous items from AMAZON with great success but this was a nightmare!!!!
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