Apple Mac mini 8GB 512GB (2018)

Does not turn on. There’s the same issue I saw in these reviews. Is it tested before they send it out? On top of that, customer service was rude and condescending. Update: I was advised to take it to local UPS to send it back, which I did and have receipt to verify that. I just checked the return status and it’s still in the how to ship back phase, the power supply I returned at the same time shows returned as status. What I am getting at is the fact that something happened to the return and is not being credited back to me! I understand mistakes and things happen, but this situation is dragging on too much. I’ll post an update after I contact customer service again.