Top positive review
1 people found this helpful
Truly Excellent Condition and So Glad I Made the Switch
By Heather Nelson on Reviewed in the United States on June 12, 2025
I absolutely LOVE this MacBook Air. I’m using it for both my full-time job and my side business, and it’s performing beautifully. It arrived in truly excellent condition and looks and runs like new. The return window is generous, but I won’t need it. I normally use HP but decided to switch after buying a refurbished iMac last summer that I also loved. I actually tried to order this model earlier from a different seller and it was a total nightmare. I almost gave up, but I’m so glad I gave it one more try. This seller was incredible with fast shipping and a MacBook that was exactly as described. Highly recommend.
Top critical review
2 people found this helpful
Quality and Integrity
By Arlene on Reviewed in the United States on May 24, 2025
I discovered the charger that was sent with the MacBook Air -2020 Renewed, (purchased Jan 2025) was faulty. After about 60 days of light use of this laptop I notice the after being plugged-in every night the laptop seemed to not fully charge. The battery % kept decreasing. I reached out to Support but all those were dead-end; no person available, just Chat. I change powerstrip, changed up the USB-C cord, checked charge on another device and found not charging device. Could not believe it would be the charger but bought a new one because laptop died. It was now past the 90 day 'return' policy. I did not want to return the laptop, I wanted the tech to respond with trouble shooting ideas so sent the seller a message. I could not believe the laptop was a total loss. When seller responded it was "this is past the 90day return policy". Well, yes by a couple days. But did you even read the message? Thank God the laptop is functioning well now with a new charger that I had to purchase separately! But I have to say, I am not feeling 100% confident in trusting this vendor with the quality of this Renewed MacBook Air 2020. PS: Now Amazon has a couple videos for 'No Power" or 'Touchscreen not working". Those would have been very helpful to me back in March -April!
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