Thermaltake View 380 Liquid-Cooled PC

Where to start. Overall awesome. Observations: I believe that 16gb of RAM and a 1TB SSD are both insufficient for what a machine with an RTX 3080 is going to be doing, (not that there are a lot of games to put it through its paces). I upgraded by adding another Firecuda 2TB M2 stick. That said, there are two 8GB sticks of RAM which I will have to upgrade, (and two free slots). The video card that I got is an MSI, not a Gigabyte as pictured.The case is large, bigger than my Corsair 680X, but the 680X doesn't do half as well with the number of fans that this case does. The RTX 3080 is very large, and I wouldn't recommend going with a smaller case. Also, the video card covers up the secondary M2 slot, and it has to be removed for installation. The only odd part was the under mounting support bracket for the video card that I had never seen before.Okay, so here is the most important bit I wanted to share: The case is mostly glass, so when it was dropped in shipping the front panel completely shattered. I spent hours, cuts, several whine-ings, and other such assorted coping mechanisms trying to clean it out.BUT THE AMAZING BIT, the SELLING POINT I THINK: There were two pieces of Tech support contact information for ThermalTake taped to the top of the box-even including Discord contact information(???). So, I contacted Thermaltake directly via Discord and they not only got me a replacement panel already for shipping while I was talking to them, they also helped me out figure where the mount and screws were for the 2nd SSD, (the screws are pre-mounted by the way).I saw another review stating that this system is overpriced. Technically, ??, yeah kinda. But the job that was done building the machine is INCREDIBLY solid, it looks artistic, and super professional, (over 25 years personal experience). Although I think 32GB of RAM would make the System a definite buy, it is a beautiful machine and I am satisfied with the service and the professionalism so far.