Top positive review
20 people found this helpful
Great, utilitarian mesh system....
By Nebti20 on Reviewed in the United States on July 6, 2023
I used to be a router snob. No more. I had an ultra-expensive router at my home a few years ago when a friend asked me to come help him install this system in his new home. I did and it was easy to install--and it gave him fine speed for his needs, adequately covering a 6000 sq. ft home. My ultra-router has been nothing but a pain in the years since while this Netgear ultra-cheap mesh set has just plugged away, performing reliably well in my friend's house.So when I needed a router for my vacation cottage, this is what I bought--a refurbished mesh set for dirt cheap, and it's working just fine. I like the fact that I can manage the vacation cottage's router from home. But most of all, I like that it's cheap, reliable and sufficiently fast to handle my 300 megabits/second service.Really, this is all most of us will ever need. And in the recent past I've spent over $500 on a single router. The only thing this set seriously lacks is wired ethernet that goes faster than 1gb/sec.
Top critical review
39 people found this helpful
Scummy behavior from Netgear. Can't recommend.
By Amber B on Reviewed in the United States on January 23, 2024
I purchased this in August of 2023 on Wirecutter's recommendation. The first six months were great. Good speeds, setup only moderately frustrating, and a decent price.It's now January 2023 and my router has stopped assigning IP addresses properly. If I try to connect via DHCP, it never finds an IP address. I have power cycled; I have done a factory reset; I have changed the range of IP addresses assigned; I have used my google-fu as best I can. I can only connect to wireless if I assign a static IP. I've looked at the logs and I can't see anything that changed that would cause this problem. It's been on the same firmware since I purchased it, and that's the most recent version.This wouldn't normally be that big of a deal, but: I use a lot of smart switches. I love a cozy room but I don't want to turn 12 lamps on and off manually. Giving each of them a static IP address *once* would be a PITA. Plus, the first advice that Netgear offers for troubleshooting is "do a factory reset". Then I'd have to reassign the static ip's all over again.I haven't even come to the worst part. NETGEAR DOES NOT OFFER CUSTOMER SUPPORT after 3 months unless you pay them. That's right. They want to charge me for troubleshooting a product that has failed within 6 months of purchase.This product has become a waste of money and a source of endless frustration. I don't even feel right giving it away and handing the problem off to someone else. It's literally just trash now.Do yourself a favor and buy literally anything else. And NYT, you might want to update your recommendations.
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