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6,807
3.8 out of 5 stars

Top positive review
517 people found this helpful
Must have a paying account to print
By Lucy on Reviewed in the United States on October 6, 2022
I agree with previous users. While i had no problem setting this printer up and printing. As soon as I cancelled my account when the free time period was up my printer would no longer print. I resigned up and it prints like a charm. I cancelled it again a month ago and bang same thing. I cannot print no matter what I do. Signed up again for the 0.99/ month plan and was instantly able to print again . I do not want to be held captive by this company. As soon as I can I will buy another printer. I am not going to pay even 0.99 a month just to keep a printer active and support something that is such a rip off! Update on this —- after much research you can use this printer after you cancel your instant ink or paper membership. You do need to set up an account to set up printer. What they do not make clear is that the ink cartridges included in the box are special.(they say instant ink on them). Once your free 6 months is up you need to either sign up for one of their plans to continue using these cartridges. They communicate with HP as to when to send you more ink. If you cancel the plan the communication stops immediately and the ink cartridges will not print. Its not the printer its the cartridges. If you decide to not pay for an ink membership you must take out the original ink cartridges (throw them out) and replace with regular HP ink cartridges for your specific printer. This was not originally made clear when I bought this printer, but this last time when I cancelled the plan they asked me to confirm that I understood the instant ink cartridges would not work and I would not be able to print with out replacing the cartridges etc. I am no longer on their plan and I am printing fine with this printer.
Top critical review
343 people found this helpful
BE AFRAID TO HIT PRINT - TOS (instantink.hpconnected.com/us/en/terms) ARE ABSURD = HUGE AMAZON FAIL
By David O on Reviewed in the United States on December 17, 2021
Steer Clear – Every time I look at this printer, I feel queasy, like I’m harboring a spy. Despite its small compact design and low cost. If you don't sign up for an account and give your entire online life's history to HP – then the issues begin. I thought since this was an Amazon Pick it had been reviewed thoroughly and that Amazon would never throw customers into the lion's den without any protection. However, this introductory ink and paper cluster comes at a huge price; with so many conditions in its TOS are absurd, including not the ink or its cartridges not belonging to you. In order to get the offer you have to create an account which you agree to let HP remotely change, patch, update, or otherwise modify your printer’s software, firmware, or programming, without notice to you” to provide the Instant Ink service. HP also says it will remotely monitor your printer’s page count and ink status, get ready for the extra charges as well as the “types of documents printed (e.g., Word, PowerPoint, pdf, jpeg, etc.).” The printer MUST be connected at all times to the internet. HP Instant Ink cartridges are the property of HP and must be returned when empty, or when your service is canceled HP can remotely cut the functionality of the cartridge. No third-party ink ever - each cartridge needs a chip or circuitry from HP to ensure the cartridges will function in the printer. Your Privacy doesn’t exist: When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to - Cookies (literally hundreds of them) include: Strictly Necessary Cookies - Performance & Analytics Cookies - Personalization Cookies - Targeting Cookies What Data HP Collects: Personal data is any information that personally identifies you or from which you could be identified either directly or indirectly. We may collect your personal data through your use of HP Services or during interactions with HP representatives. INFORMATION COLLECTED ABOUT YOU: Contact Data - Payment Data - Account Data - Location Data - Security Credentials Data - Demographic Data – Preferences - Social Media Data - Body and biometric - Data - Other Unique Identifying Information - Specific HP-Service Data Collection – INFORMATION AUTOMATICALLY COLLECTED: Printer Usage Data – We collect Printer usage data such as pages printed, print mode, media used, ink or toner cartridge type (in particular, whether non-original cartridges, or cartridges with a non-HP chip or electronic circuitry are used), file type printed (.pdf, .jpg, etc.), application used for printing (Word, Excel, Adobe Photoshop, etc.), file size, time stamp, and usage and status of other printer supplies. We do not scan or collect the content of any file or information that might be displayed by an application. Device Data – We collect information about your computer, printer and/or device such as operating system, firmware, amount of memory, region, language, time zone, model number, first start date, age of device, device manufacture date, browser version, device manufacturer, connection port, warranty status, unique device identifiers, advertising identifiers and additional technical information that varies by product. Application Data – Performance Data - Website Browsing Data – We collect information about your visits to and your activity on our HP websites, applications or websites “powered by” another company on our behalf including the content (and any ads) that you view and interact with, the address of the website from which you arrived and other clickstream behavior (such as the pages you view, the links you click or which items you've added to your shopping basket). Some of this information is collected using cookies, web beacons embedded web links and similar technologies. Please note: Some web browsers incorporate “Do Not Track” features. Currently, no industry standard exists for handling “Do Not Track” requests, therefore at this time, our websites may not respond to “Do Not Track” requests or headers from these browsers. INFORMATION FROM THIRD-PARTY SOURCES: We collect data from the following third parties: Data brokers, social media networks and advertising networks – Commercially-available data such as name, address, email address, preferences, interests, and certain demographic data. For example, personal data may be collected when you access our applications through social media logins (i.e., logging in to our applications using your Facebook or other social media credentials). The basic details we receive may depend on your social network account privacy settings. IF YOU CHOOSE NOT TO PROVIDE DATA You are not required to share the personal data that we request, however, if you choose not to share the information, we will not be able to provide you with HP Services, certain specialized features or be able to effectively respond to any queries you may have. If you're fine with this mess, great. But if you care one iota about your privacy - get something else.

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