Turtle Beach Recon Controller

I've had this controller for a few weeks and it's great except when it randomly disconnects in the middle of a game. I've had it disconnect on me at least 10 times now. Almost seems like the USB port on the controller is loose. I've tried 3 different USB cables (including the one that came with it), I've tried different USB ports on my PC, I updated the controller's firmware... it still disconnects, seemingly at random. It'll be fine for hours and then ill be in the middle of a game and it turns off. Makes for a pretty frustrating experience. UPDATE: After about a year and a half of use, I'm still having issues with the controller disconnecting...but I've gotten used to make sure I'm holding the controller in such a way that the plug doesn't move much. Pretty obvious that the connection between the controller port and cable is the issue...the plug doesn't fit snug into the port. The right analog stick isn't returning back to the center position and it has a slight wobble, which is leading to pretty bad stick drift. This makes aiming a challenge in FPS games. Additionally, one of the back buttons got stuck one day. I was able to get it unstuck by removing the screws from the case and moved the button back into place, but I continued to have issues with it...just took the controller apart completely and found that both back buttons are one piece of molded plastic that is VERY thin in the middle...just using the buttons is going to cause stress on that and cause it to eventually snap like it did with my controller. Ultimately, this is just a piece of garbage controller with some neat features to make it stand out from the rest of the cheaply manufactured trash on the market. I expected more from Turtle Beach, but I should have known better. I would have much rather spent more money on a quality controller or spent the same money on 3 of the cheap, off-brand controllers on the market. At least when those stop working you're only out 20 bucks, not 45-60.