Epson Epson-ET-2850 Epson EcoTank ET-2850 black

I'm not sure I've written another product review of a product, but I am upset enough to write this one today. I have owned this printer for a little over a year, but my family and I have used it sporadically, spending most of our time printing school worksheets and other small jobs (as indicated by the ink-level in the picture posted - we have not ordered new ink tubes since purchasing the product). Recently the machine has read the error code 031006, rendering the machine inoperable, as the code relates to the motherboard and other internal components. It's almost an all-encompassing code meant to indicate any issue not easily resolved and in need of serious repair. Upon receiving the message, I contacted the third-party first, Pro-Distributing. They only have a 45-day return window, which is an absurdly short time frame and referred me to the manufacturer. This was disappointing and a harbinger of things to come. I can assure you that I will never purchase another good sold by them. After two hours of speaking with multiple Epson customer service representatives, from both their service center and corporate headquarters, it was decided that due to the nature of the purchase on Amazon that it fell outside of their purview for replacement. This was after an initial phone call that revealed a level of empathy, where the representative assured me it would be replaced. After jumping through many hoops, sending the necessary documented proof of purchase and photos illustrating state of the printer, they changed their mind. Their customer service representatives morphed from helpful and pleasant, to dismissive and unempathetic. If you look at the reviews of this product, they will indicate similar complaints of internal component issues, ink tubes drying and clogging, and a host of other issues creating an untenable situation with their machine. Do not let the preferred or "top" reviews fool or misguide you - this machine would be considered a lemon if it were a car and my hope is to deter people from ever purchasing this machine again. Printers have never been the most reliable, but I'm disappointed in myself for buying this product. I've had Canon printers in the past that have had a decently long shelf-life, but I wasn't thorough enough in my research for this one and got duped. I have been a long-time Amazon buyer and consumer, and there have been times where I have been disappointed. However, usually Amazon makes it right. This time, Amazon, the third party Pro-Distributing, and Epson themselves are a big wrong. So please, whatever you do, save your money and do not purchase this product or any good from the aforementioned Pro-Distributing or Epson.