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3,434
4 out of 5 stars

Top positive review
3 people found this helpful
Sharp, clear prints; easy setup
By 38pets on Reviewed in the United States on July 2, 2025
So far, so good! This printer was easy to set up. It doesn’t seem as solid as the 10-year-old HP all-in-one deskjet it’s replacing, but since I don’t intend for it to leave the table it sits on, I don’t think that will be an issue. Printed colors are sharp, clear and bright. Duplex printing has an annoying pause between sides. Initially I didn’t click in one of the ink cartridges properly, which caused a paper jam error, but it was easily resolved. It was also easy to add this printer to my InstantInk account. I have a love-hate relationship with InstantInk, which made me look seriously at other printer manufacturers, but I kept coming back to HP for features like color printing, automatic duplex printing, photo image quality and price. I also figure that if the HP printer I’m replacing lasted almost 10 years, like the one before it, HP is a pretty good bet.
Top critical review
126 people found this helpful
IF YOU DONT LIKE MONEY - BUY THIS
By Jonathan Hawkes on Reviewed in the United States on December 12, 2023
Bought this so I could make a photo album for my wife for Christmas. Downloaded over 20k worth of pictures and videos. Stored them all on my hard drive. Sorted all the pictures into categories. Took a few weeks to do. Went back and started picking the ones I wanted to print for her. About 400 pictures in- and (6) 64XL Color Cartridges and 1(HP Color Instant Ink) cartridge (only used 1 HP Instant Ink Black cartridge) My printer received an error code. I contact HP tech support via chat. Took over 20 minutes in a chat to actually get to the problem. I even logged into my HP account from the start so they would have all my information. Still needed to provide it in the chat. After 1 hour the tech support person had me running the same steps over and over to no avail. Then wanted to remote log into my computer- Uhhh no thanks. I said a few things in the chat I am not proud of. BUT I vowed to never again buy HP printers or products. I seem to have problems with HP printers around the 400-500 page mark. This was my 4th HP printer in 8 years. I have just been too stubborn to switch. BUT hey- if you like wasting money, and going through ink like water, then this is the printer for you. I was so desperate to get ink, that I was running into Office Depot(shiver) to buy ink. Thanks goodness they price matched Amazon, and saved me a few bucks. Ink is not cheap. I think the ink used for this printer is hand crafted by Elves in the Brazilian rain forest only on full moons. It has to be based on the prices they charge for it. So 6 regular XL ink cartridges, and 1 instant ink cartridge for 400 pages. That equals about 57 pages per cartridge and the cartridges are about $55 a piece, so a little more than $1.00 per page to print a photo. I could go to a printing company and not actually have to do all the work. Just pop my stuff on a flash drive, take it in and say, print this. It would be the same cost. That's not even taking into account the cost of the paper. That is about $0.50 a sheet. So $1.50 per photo. Print quality was ok on it. I did use HP Premium photo paper Glossy 60lb weight. I printed 8x10s, 5x7's and 4x6's. At first the 4x6's in the main paper tray were printing out crooked and the photos were not lined up right. I switched to photo tray and same problem. I wasted about 10 4x6 pictures trying to get it right. Eventually I had to use the main photo tray to get the 4x6 to work. The 8x10 and 5x7 were no problem. Just sucked through ink. So HP I say farewell, its not me, it's you. Its been 20 years of disappointment and frustration, but this time I mean it, we are done. Don't try to come back to me later saying you're good, and you worked on yourself and we can make it work again. Fool me once, shame on you, fool me 20x+ for 20+ years, shame on me.

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