Top positive review
1 people found this helpful
Owned this modem for almost two years with the supposed defective Intel processor, no issues
By Alan Gagneau on Reviewed in the United States on April 1, 2025
This modem was known for having a widespread hardware problem in the intel chipset causing latency and lag, however I have experienced none of these issues nor dropped connections. The only time this unit drops connection is when the area goes down, never had a problem with the unit itself. It does run a little hot, but it has never overheated or caused any heat related issues. Perhaps they were able to fix the issue in a firmware update. (your ISP updates firmware for it when you connect it to their network, you can't on your end). If you don't care about faster internet and just want something basic, this unit will do just fine. But if you want gig plus speeds and something future proof, spend more. I have the 600mbps down plan from Xfinity and speedtests average about 650 down and 40 up. If they jack up the speed again I may have to upgrade but this still is great for plans under gig speed
Top critical review
1 people found this helpful
Do not recommend
By Joseline on Reviewed in the United States on April 23, 2025
i got this in Feb 2024, i’m not sure why but my internet is always going in & out. there hasn’t been a day in the last 6mo that i don’t experience terrible internet connection. I thought it was my internet service but they said it was the modem. before this one i had a motorola modem & i didn’t experience slow internet connection till 3years after & i replaced it with this one.
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