Turtle Beach Flight Universal Control System

I spent a long time researching what controller I wanted to use for my MSFS2020 I am a student pilot, and I wanted something that felt like I was actually in the seat of a Cessna 172. I heard hundreds of people talk about the Turtle Beach Flight Yoke and controllers. Let's first say my wife thought I was losing my mind spending that much money on a controller, but I was always raised and taught you get what you pay for. So, with that being said this is a long review but worth the read. My first week of having the Turtle Beach controller it sat on my desk still wrapped up I was spending as much time as possible reading up on it and watching video after video. I will say this once you get everything dialed in correct it honestly feels like you're in the seat of a plane and you are ready to fly. So, the unthinkable happens after only using it 3 weeks it breaks, I was practicing my takeoff and landings and was noticing the yoke wasn't reacting to what I wanted it to do. Turns out a small piece inside the system broke off and this prevented me from landing the plane. At this point I was through the roof mad that how could something as good as Turtle Beach Yoke system go bad in a month. I contacted Turtle Beach Customer Service and spoke with Viele Grüße Sascha very helpful. Customer Support Agent Outstanding service they listened to my concerns and within days had a shipping label made for me to send the controller back and as that one was on its way back a new one was sitting at my front door. This is Truley what great Customer service is all about. So, with that being said, Turtle beach flight yoke system is the closest thing you will get to the real feeling flying a plane. and you always got top notch Customer support behind you making sure you are being taking care of.