Skytech Gaming Prism II (R7 5800X RTX 3080 Ti)

This PC was very pretty and it ran great, until it just stopped working after I'd had it for less than a day. I received it on a Friday and spent that evening setting everything up. By Saturday afternoon, it couldn't even boot into Windows. Instead I got an error message saying that there's no valid information for an operating system. Since Skytech did not provide me with any installation media, or even the OEM key for the Windows digital license, I had no access to recovery tools and there was absolutely nothing I could do to try to repair the OS myself. Skytech's tech support is only available Monday through Friday 9 to 5, when I, like many other people, am at work. And even if I were available during those hours, Skytech's own FAQ includes "Why can’t I get in touch with a human during customer service hours?" There were other red flags I should have heeded before the PC died. First, there was no sort of quick start guide or anything included with the PC, meaning I had to figure out which screws to remove and how to open the case without damaging it to be able to remove the packing material, which isn't as straightforward as you might think. Second, this PC was clearly used by someone else before it was sold to me. One of the rubber feet was loose and had debris attached to it's adhesive, the accessories' bags had already been torn open, and there were scuff marks on the case. Third, although the Amazon listing said it would come with Windows 11 installed, it actually had Windows 10. Lastly, although all the photos on the Amazon listing showed a black case, the one I received was white. (This last one I'll take partial blame for. Deep in the specs on the Amazon listing it does say "Color: White." But why not use photos that represent what you're selling?) Overall, not a fun experience. I was all excited to set up my new rig, and instead I had to pack it all back up and lug it to the UPS Store. I thought I was getting a good deal, now I see why they were selling these at such a deep discount. At least I got my refund without having to argue over it.