Top positive review
24 people found this helpful
Great Mouse (FREE PRO TIP INSIDE)
By jabbercult on Reviewed in the United States on December 28, 2022
I am an avid player of First Person Shooter games (FPS) and as such I demand a low weight, high precision input device. The Aerox 5 fits the bill for me. I am coming from a pedigree of Basic Packard Bell (1990s) -> Microsoft Explorer -> Razer Deathadder -> G502 -> Glorious Model D Wireless -> Aerox 5. While I really enjoyed the Glorious Model D, I immediately missed the extra buttons from my G502. I adjusted to the reduction in mouse buttons by grabbing a foot pedal for PTT voice comms (similar pedal: https://amzn.to/3VwdEuD) which turned out to be an amazing upgrade. The Model D only lasted a few months before the scroll wheel malfunctioned. The wheel would randomly scroll causing me to weapon switch during intense left-click firefights. The right click mouse button also started sticking. So, looking for an upgrade, I stumbled upon the Aerox 5. The things that immediately drew me to the Aerox 5 were the 9 programmable buttons. I love that the mouse is an ultra light, weighing only slightly more than the Model D I was upgrading from. The mouse is pretty much perfect in every way, however there are a couple of annoying things I will point out here: 1. The dongle is USB-C. I do not have a USB-C port in my PC, so I was running the dongle with a long USB-A -> USB-C connection... until I stumbled upon the direct plug adapter (2nd pic). You can get one of those here https://amzn.to/3GmkoH6. I wish they had included one with the mouse. 2. The mouse profiles in the SteelSeries GG software don't reliably automatically switch. I have different profiles set up for each of my games with different button bindings and while the profile normally switches just fine, it's not 100% reliable. Easy to fix. I would recommend just having the 1 default profile and setting the extra mouse buttons to the NUMPAD keys and then change your key bindings in game accordingly. That way you don't have to mess with profile switching. That's how I'll be setting it up once I reformat and lose these profiles. 3. There is no DPI indicator light on the mouse that I can tell. 4. The battery life is not the greatest but more than adequate. It'll last 2 or 3 days before needing a charge. I normally just connect it back up when I'm done playing and never really notice it. All in all, a great mouse and I highly recommend it. If you found this review helpful, please consider using my link to purchase yours. https://amzn.to/3WQZg0U
Top critical review
8 people found this helpful
Overpriced, bad ergonomics, awkward button placement, faulty hardware, and poor customer support
By Lunch on Reviewed in the United States on January 30, 2024
On day one of using this mouse I started experiencing issues with the 2.4GHz wireless connection randomly dropping for 5 to 10 seconds at a time. I switched over to using Bluetooth and it was also having issues with it losing the connection. I thought maybe it was an issue with my PC, but after troubleshooting with firmware updates, resetting to factory defaults, driver reinstalls, and BIOS updates I was still having the issue. On top of that I have other peripherals connected via 2.4GHz and Bluetooth that don't have any problems with their connections. After trying all the troubleshooting I figured it was faulty hardware so I opened a support ticket with SteelSeries. I gave them the purchase information and serial number they flat out said they would not help me because the mouse was "still within it's return period with Amazon". I told them I was aware that I could just return it, but that I had bought it on Black Friday which meant the return window was a few months away due to the holiday return policy. The only option I had was to return it (not exchange) and since the price had increased since I bought it I'd have to pay another $50 if I returned to rebuy it. They reiterated that they would not help and I could either return and rebuy it from Amazon or wait two months for SteelSeries to offer warranty support. At the end of the day I'm glad they didn't offer me support because while I was waiting for my return window to end I discovered the Razer Basilisk V3 Pro and it is SO MUCH BETTER. It may not be as lightweight, but it feels so much better in the hand and the responsiveness and button placement is top notch. Aerox 5 Wireless - 1/5 stars. Would not recommend.
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