Top positive review
2 people found this helpful
Excellent Modem for High-Speed Internet!
By Aaron on Reviewed in the United States on June 4, 2024
⭐⭐⭐⭐⭐ **Excellent Modem for High-Speed Internet!** The ARRIS Surfboard S33 (Renewed) is a fantastic modem that works great with my local ISP, Rainier Connect. Setting it up was a breeze, and it has delivered outstanding performance since day one. With DOCSIS 3.1 technology and multi-gigabit capability, I am getting lightning-fast speeds, perfect for streaming, gaming, and working from home. The 1 and 2.5 Gbps ports are a significant upgrade, allowing me to maximize my internet plan's potential. The modem supports up to 2.5 Gbps max speeds and utilizes 4 OFDM channels to ensure a stable and reliable connection. I am thoroughly impressed with this renewed model—it performs like new and offers excellent value. If you're looking for a high-performance cable modem, I highly recommend the ARRIS Surfboard S33. It has been a game-changer for my internet experience with Rainier Connect.
Top critical review
30 people found this helpful
Easy to Install, if it Works
By David W Potts on Reviewed in the United States on September 15, 2023
For a point of reference, I'm a network engineer. This is easy to set up, if it works for your specific application. The problem with it is, there is no way to easily configure things such as the internal DHCP server or certain security features you'd have access to with an older modem. If your firewall on your network will not receive a DHCP address correctly from this device, you have little options for resolving the issue. I wiresharked the connection and my firewall was failing to negotiate an IP lease from the modem. With no way to access any meaningful interface other than the web interface on the modem (which is useless since it only shows information and does not allow any configurations to be edited) or using the completely worthless Arris android app, which is just informational and does nothing to configure the device, you're screwed. I've had the device randomly fail several times. Each time the DHCP server in the device failed to hand out an IP address to my firewall. One time, the cable company pushed out a firmware upgrade which broke it. The firmware upgrades have also removed my passwords and reset them to the default. Bring back user editable configurations and my rating would go up. But this canned one size fits all unconfigurable crap is a pain in the butt.
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