Top positive review
1 people found this helpful
It will pay for its self.
By Dennis on Reviewed in the United States on March 11, 2025
This modem works great it has a small foot print so it is easy to tuck away. I have been paying for 1.5 Gigs from Xfinity for the last two years. I was never able to get my full speed because the Modem/Router Xfinity provides is caped at 1GB. So even though I had the highest tier of service and the best modem that Xfinity provided, and paying to rent the modem as well, I was never able to take advantage of what I was paying for. I was able to add this modem in as little as 5 minutes and did not even have to speak to an Xfinity agent. I was up and running with my full speed in 5 minutes. In a year’s time the modem will pay for it self. I honestly wish I would have done this sooner.
Top critical review
28 people found this helpful
Easy to Install, if it Works
By David W Potts on Reviewed in the United States on September 15, 2023
For a point of reference, I'm a network engineer. This is easy to set up, if it works for your specific application. The problem with it is, there is no way to easily configure things such as the internal DHCP server or certain security features you'd have access to with an older modem. If your firewall on your network will not receive a DHCP address correctly from this device, you have little options for resolving the issue. I wiresharked the connection and my firewall was failing to negotiate an IP lease from the modem. With no way to access any meaningful interface other than the web interface on the modem (which is useless since it only shows information and does not allow any configurations to be edited) or using the completely worthless Arris android app, which is just informational and does nothing to configure the device, you're screwed. I've had the device randomly fail several times. Each time the DHCP server in the device failed to hand out an IP address to my firewall. One time, the cable company pushed out a firmware upgrade which broke it. The firmware upgrades have also removed my passwords and reset them to the default. Bring back user editable configurations and my rating would go up. But this canned one size fits all unconfigurable crap is a pain in the butt.
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