Top positive review
601 people found this helpful
The most convenient yet stylish headset for those gaming and working from home
By Samuel on Reviewed in the United States on December 10, 2022
Hi all (READ THIS BEFORE YOU BUY), Below is my one-week review with the product. I will edit it after a 3 month period. To start, I have lots of experience with headphones. I have had Beats Studios, Airpods Max, Turtle Beachs, Bose 700s, multiple Razer headsets, and even other Steelseries products like the Arctis 6. None of these compare to these for a few reasons I will go into below. I use headphones for gaming but also I work from home as a software engineer, so I am on the computer a LOT and in lots of zoom meetings. !!! Disclaimer !!!: These are the "Xbox" version of these. That means, on your multi-system adapter/DAC, one cord can go into a PC/PlayStation and one can go into an Xbox. **If you plan to use this for a PC and PlayStation, please go buy the non-Xbox version. That said, if you plan to ever use this with an Xbox, you will need this version. You CAN use the Xbox slot for a PC, but it will show up as an "Xbox Controller" and will have more limited functionality. Okay, back to the reasons. 1. Ease of use. I opened these up, plugged the multi-system DAC into my PC, turned on the headset and was ready to go. I had a few onboarding steps: Download Steelseries GG, update drivers, restart device (a few times?), but since then they have works FLAWLESSLY. 2. Wireless. These aren't just your typical wireless. I have had no connection issues. I can walk to the other side of the house, as long as I don't have too many walls between me and my computer these things still work, even then there was just some static. The quality is great as well. 3. Battery. This is HUGE. There is a battery in the headset that you can remove and swap with the one CHARGING IN THE DAC. Yes, you heard me, just swap the battery when you need and boom, full charge. You'll never need the direct connection outside of updates to the firmware. This really is fantastic and easy to use. 4. Microphone. I don't personally use the microphone, but the quality compared to most other headset mics I have used it up there. Some have asked me if you can use the mic while it is in the headset still. I'd say yes, but it will be lower volume and less clear, but I tested it and it would still work (and frankly was still better than like HyperX headset microphones that I've had. I wouldn't buy these FOR the microphone per-say, if you want a nice microphone you can buy a Blue Snowball for cheap on amazon on sale and it'll be all you need unless you want more professional stuff (get the Blue Yeti after that maybe). 5. Connection. I have only used the DAC connection which is really really good as I said in the wireless review. That said, I will be trying to Bluetooth to test that seamlessness they inspire there. I would LOVE if I could get phone notifications while also gaming or in work calls without interrupting those I'm talking to our my gaming experience too much (while of course also me still being alerted). 6. Look. These look great. They look professional enough that I can wear them on work calls. I would maybe thing twice if it was a client meeting, but other than that, I'd feel comfortable in these all day. 7. Comfort. This is only a one-week review, but I will say they are quite comfortable. The airpods max and arctis 6 are notable uncomfortable to me, the first being too heavy and the second putting too much pressure on parts of my head that I get a headache. That said, no problem with these so far. I like the ear cups actually, they're soft and feel premium (as they should for this price point). I know I've seen people complain online, but I've had no issues with these. If I do, you'll see an update right below here. Overall: Great connectivity and ease of use while looking nice enough for me to not be embarrassed because they're "gaming" all while being comfortable with good audio. This is a very high price point. If you really are a gamer and want a very intuitive product while avoiding crazy RGBs and your headsets looking too "gaming", and you can afford these, then absolutely. That said, this is not just money you're spending on this headset but it's money you could put elsewhere. Audio is important, but you could get a perfectly good headset for less and still not miss out on the gaming experience. These are absolutely a 'premium' product and thus the price point might not really align perfectly. That said, these are my favorite headphones to-date and I am very happy with my purchase, so you might be too. Please like this helpful if this was useful for you. Thanks for listening to my TED Talk :)
Top critical review
39 people found this helpful
Would be excellent...but product assembly has a huge quality control problem
By @theDavidLeach on Reviewed in the United States on June 5, 2024
I ordered the Steelseries Nova Pro Wireless to replace my Steelseries Arctis Pro (wired) headset. I ordered two sets of the Steelseries Nova Pro Wireless headsets, one for me and one for my wife. The headsets arrived amazingly fast, same day for one headset and early the next morning for the second headset. The headsets were packaged very well for safe transport. Because I already owned another Steelseries headset I knew the GAMING sound quality (and associated software "Steelseries GG") worked very well and the Steelseries Nova Pro wireless possess a slightly better sound. The sound ,when gaming, compared to my older wired Steelseries headset is deeper bass, spicy highs, and richer voices in the Nova Pro Wireleless *when using the Sonar software*. The ANC (automatic noise cancelling) in the Nova Pro Wireless is on par with any audiophile high end headset, even comparing it to my Sennheiser, Bose, B&W, or B&O. The headset itself (comfort wise) is on par as well with high end quality headsets. Music reproduction is NOT anywhere near high end quality and if you desire a great sounding headset for music and videos, this headset will disappoint you. On deep bass notes for EDM/House/Dubstep, the drivers crackle at max volume. There are no rich notes of bass that vibrate your eardrum to be found. The Nova Pro Wireless headset is much more comfortable versus my Steelseries Artis Pro headset, this is primarily due to the headband on the Nova Pro, and the ability to adjust individual ear heights. The Nova Pro gently rests on my head versus the Arctis pro which put undue pressure on top of my head and had a much tighter feeling. The Nova Pro wireless does not possess any RGB which I personally find a little disappointing. I believe Steelseries will release a wireless RGB version in the near future. The cushioning around the ears is faux leather. While it is plush and comfortable in fitment, it is very uncomfortable for anything longer than 10 minutes due to radiating body heat. Your ears will become hot steamy messes inside the encapsulating headset. To address this I ordered two 'cooling gel+cloth earpad replacements' which can easily be found here on Amazon in several colors and patterns. The Steelseries Nova Pro wireless comes with two rechargeable batteries which is extremely pleasing, there doesn't have to be any downtime or corded attachment when one battery drains. Battery life for a single battery lasts me a few days of gaming/media consumption/music before I need to recharge it. I leave the volume at max settings and even increase the db +2 from the Sonar settings menu. I like everything LOUD and with heavy bass. On the Steelseries website it states that a single battery lasts 36 hours (when using 2.4ghz connection, the default connection method to the included control hub). The battery that isn't in use sits in the Control Hub, which charges it, but if you prefer, you can also plug the included USB cable into your headset to charge the battery from the headset itself. The headset can also be connected via Bluetooth to any device (including PC), however for my specific usage (PC only), I choose to not utilize bluetooth due to Windows 11 connection stability issues that are well known. If you utilize bluetooth to your PC the headset also states that is has much less battery duration life (18-22hours vs 36). The headset comes with two USB-A to USB-C cables, one for connecting the Control hub to your PC and another for connecting the Control Hub (simultaneously) to a Xbox/PS5/etc. The Control hub uses a monotone OLED display which is decently bright (could be brighter IMHO). The control of the volume knob has a satisfying movement that feels of decent quality. There are built in 'sound environments for certain games that can be adjusted from the Control hub but a much more extensive list of games within the Sonar menu (Steelseries GG app). My major gripe comes from the quality control and non-existent Customer Support from Steelseries. As I stated earlier, I ordered TWO of these headsets, within a week of each other. *Both* headsets displayed greasy fingerprints inside the OLED glass/screen cover (it may be plastic but it is not removable to confirm). Initially with the first headset I assumed it may be an Amazon return that was re-packaged very well. However...the second headset was positively un-opened and brand new yet had the same fingerprints inside the OLED screen, as well as a small knick on the side of the OLED screen. The surface of the OLED screen also has micro-abrasions on both of them, similar to when you use something abrasive to clean glass/plexiglass. Both headsets arrived with a clear plastic film covering the screens which would be very difficult to remove then put back on with the same integrity, therefore it is clear that Steelseries has a manufacturing quality issue. Because of this problem I attempted to contact Steelseries for the first time since owning their products for years. Customer support is non-existent unless you order your product directly from the Steelseries website. In 2024 it is in-excusable for a large company to not provide an immediate direct method for problem resolution, and a customer support forum or Q&A is not a sufficient method. Steelseries expects Amazon to handle their problems. Luckily Amazon provides an amazing customer experience and is sending me another Steelseries Nova Pro wireless headset, once received I have to send the damaged one back, but there is no charge to me or downtime during this process. I will update this review once I receive the replacement headset...which I hope does not arrive with greasy fingerprints inside the display. Due to the two highly negative aspects of this headset, one: the greasy fingerprints inside the OLED glass on TWO headsets, and two: the non-existent customer support, three: the crackling bass notes when listening to music...at an exorbitant price compared to other high end headsets in the same price range... I cannot recommend this headset to others.
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