ACEMAGICIAN Gaming PC Ryzen Mini

I have been using this computer for a week now, and have been very impressed with its capabilities, especially in gaming, its compact design, and the most excellent customer service that turned a potentially negative experience into an overwhelmingly positive one. Design: I like the compact design; living in a two-bedroom apartment with six people puts space at a premium, and it is just the right size for our needs. Having mostly owned and having had to repair laptops for work, school, and gaming over the last fifteen years, I absolutely love being able to just pop off the side to get at the inner workings instead. It should be very easy to repair or upgrade (if needed). I also find the unusual wedge-shape aesthetically pleasing. Some reviewers had trouble downloading and using the app to change the lighting effects, but I had no difficulty downloading or using the app. Performance: I don't usually play the latest and most popular games, but this mini PC handled some of my newer titles (e.g., Midnight Ghost Hunt and Deep Blue) particularly well, much better than the i5 core laptop I originally tried them on. It has done a fantastic job on running the less demanding work programs that I need as well. I enjoy being able to change the performance (and, as a result, the noise of the fan) depending on whether I am doing more mundane tasks or gaming. Customer Service: When I originally got this computer, the large performance knob/power button had broken loose and it would not turn on. I contacted Ace Magician customer service through their website via email, and they were very responsive and practically bent over backwards helping me get a replacement sent from their warehouse, covering the cost of shipping and walking me through the process. They were unfailingly and overwhelmingly polite and solicitous, almost entertainingly so. I was very impressed. In the end, I feel I actually came out ahead rather than lost anything in this transaction. Conclusion: I would definitely recommend this computer to others, and already have done so. It's a newer company, but I like what they have done so far, and wish them well in their future innovations.