HP OfficeJet Pro 8028e Wireless Color Printer

The ink cartridges sent with the unit were very old. The retention clips had to be expanded in order to seat properly in the ink carriage. Installation of the software was a nightmare. Some of the software was installed by computer some was installed wirelessly by the printer, but it was going back and forth between printer and computer several time that was annoying. It took more than 45 minutes to complete the process. Hp should have preinstalled most of the printer software. It prints OK. I hate the requirement that you have to set up a HP account to get ink supplies. I ordered extra ink cartridges when I bought the printer, the printer is not used frequently so expect not to need ink supplies for some time. So I cancelled my HP account. Next I received ink cartridges that were order by the machine, after I cancelled the account. I called HP and offered to pay for the ink supplies but they said they could not accept payment over the phone. NOW I see a message on the display panel saying A PROBLEM HAS OCCURED WITH YOUR HP ACCOUNT AND YOU WILL BE UNABLE TO PRINT UNTIL THE ISSUE IS RESOLVED. Grrrrrrrr. There is no help from HP. Save your money and buy a different brand. Non-existent product support. Too much control of the printer is done by HP programing. Frustrating. Customer service said to use non hp instant ink cartridges, bought non oem cartridges printer won't print either. False advertising. Failure to disclose short comings of internet printer. I am done with HP forever.