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1,740
4.4 out of 5 stars

NZXT Kraken 360 LCD AIO Cooler

$125.99
$189.99 34% off Reference Price
Condition: New
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Top positive review
Good service.
By Jaxon hughett on Reviewed in the United States on May 30, 2025
Good.
Top critical review
11 people found this helpful
Wouldn't buy it if I was you
By Blister 762 on Reviewed in the United States on March 12, 2025
My problem is not with the cooler, which works great with my AMD Ryzen 9 7900x 12core 4.7 gig CPU, but the NZXT Cam Monitoring and Configuration software. Software is a misnomer. It's really spyware. The PC I built is not online very often as it is usually just used for offline gaming, video encoding and editing and writing. It will often sit unpowered for several days at a time. But every week or so I get a "cam_helper.exe error". The only way to clear this error is to go online. It doesn't want an update, it doesn't want to load configuration files, it wants to upload data that it collects on your PC usage and internet traffic. One time just a few weeks after I built my new system, after my PC was off for nearly 3 weeks because it was in storage while my house was undergoing a bit of remodeling, it uploaded 2.4 gigs of data as soon as I powered it up and saw the error. I had read that NZXT collects data and that others had noted that the amount of data they upload in huge. I watched my upload and download and couldn't believe that the data dump was that large. NZXT claims that that this is simply computer performance data but what could be collected from a PC that was literally in a storage unit, unpowered for nearly a month. In fact it was a new PC at that point and I hadn't even finished transferring all my data and files from my old PC to my new one and hadn't load most of the games that NZXT says they were monitoring. After a lot of research I saw that a lot of people are concerned about this data, because NZXT is obviously uploading more than gaming and performance data and NZXT claims that it is only uploading info to improve their products. But I don't believe that. CAM is harvesting data that it doesn't need for product improvement. And you should have an option to opt out of such collection. But since the software starts throwing errors if it doesn't connect every few days but doesn't update anything shows that it is nothing more than data scraping. And to access the full features of the NZXT Kraken features you need this software. Unfortunately I didn't know this about NZXT Cam software until I saw the error pop up for the first time and I started doing some research. Then it was too late. I should have researched NZXT before I bought this cooler. I will be replacing this cooler with one that is full featured, reliable, customizable and that doesn't spy on its customers.

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