Top positive review
36 people found this helpful
Brightness is a misleading issue
By Michael L on Reviewed in the United States on October 16, 2023
I want to start with this immediately. I am in a Small room with bright colors with a white light rated at 1600 Lumin. From my experience this is a bright room. The only window is behind the monitor, so my eyes are dilated to day light, but there is no glare issues. Despite that, only 1 or two times can I remember thinking I need to turn lights off to see. Always in a dark game never in a normal gaming or video watching setting. With that out the way my pros and cons Pros - Matte screen, people hate that it is matte, but for me it just means no glare and I see that as a win for a gaming display, I'd be made if in cs:go I got peaked and glare made the person hidden. - It is low bezel. - Great color - Great contrast - Amazing pixel response time - Deep blacks and great hdr - Fit my monitor arm fine, a bit heavy, but I have a cheap arm. - Really thin display - Very easy to assemble - Good packaging imo - 1440p is perfect, I had 4k before and yes I can see the difference however it is not much. 1080p to 1440p seems massive. 1440p to 4k seems minor and requires pixel peeping. Cons - On screen display stays up way too long and there is no way to manual close, so if you tab into a game sometimes it pops up and it is just forced taking up screen space for 15 seconds. - It doesn't know its own resolution. Most games I play in 1440p everytime I tab in and out it makes a prompt appear telling my I don't have a 4k display, I know I don't. Then you must use the UI to close this even if you click "never appear again". Then that ui has a long auto turn off you can't do yourself. To make matters worse if you tab into a game with this, after the UI is gone the next 5-30 seconds at some point the game super stutters and lags until image is fixed. This is all solved by running the game in fullscreen-windowed mode. However I personally prefer full screen. - Brightness is a con. Like I said not even close to as bad as reviews make it, but other competitor monitors are not higher enough to also be good. It is fine, but in cs:go I do notice a flashbang is off white due to lack of power. - Some UI elements like "calibration" are not accessible without the remote that comes with dirplay. I have no idea why, but remote UI, PC UI, and monitor button UI are all different. Same art, but different functions. Want refresh rate and RGB, grab remote. Want game mode, use buttons. Want to update or check firmware version, use PC UI. Why not all be the same and different methods of use. - This knob on the monitor to us UI is trash, there is click and long click. Actually it, click goes down, long click selects. PLS make the next a 4-direction knob with hold and click functions. - Barrel jack plug for power, we should use USB-C whenever possible and it is here. Also, I need 1 more inch for optimal length of barrel end to brick. - Honey comb back to me looks and feels cheap, why do reviewers like it? Basically, This monitor is great the only set back for me is the UI. It truly is just horrible trash. I don't understand the decisions made and I thought by now there would be a major update to it, yet not 1 update since the 3ish months I have had it. I have so much more to say on how bad it is. I jsut can't bring myself to make that long of an essay so I will rapid fire and hope it makes sense. - Greyed out does not mean non-accessible, and lit doesn't mean accessible. - Why is gamer UI and standard UI different in features? - Why does update checker sometimes work and others doesn't say I am allowed? - Why does it minimize to toolbar instead of system tray? - 0 info on what most things do. - Why can I change color gambit if there is 1 option? xtra - I have a quest 2, this is more of a quest and windows problem than the monitor. If I use the monitor in HDR I must turn it off to use quest or the quest bugs out. Just keep note of that. overall. The Panel itself is amazing, the price is best for this panel. The OLED is perfectly bright. No burn in. Best in class I have seen for image quality. 10/10 for all this. I LOVE this thing the ONLY major flaw is User Interface and firmware being stupid. Both can be fixed with an update and in new iterations. As well both are not in use 99% of the time. Just that 1% really sucks.
Top critical review
30 people found this helpful
Beware LG Support
By Snowfell on Reviewed in the United States on September 8, 2023
First off: Pros: Beautiful monitor, matte coating doesn't bother me at all, yes, text looks a little blurry, but amazing for gaming and videos. The best that exists in 27" format. Cons: LG has the worst support of any company I've ever dealt with. My monitor has a non-functional remote (hence I can't get to the settings -- yes, you can only access most settings through a remote. The single button on the monitor can only do about 2-3 things, brightness/volume because they decided to save money by not having two buttons...) Called in, they said I'd get a new remote in 7-10 days. 7 days later, called to ask where it was, and they said it was now backordered and wouldn't come for 45+ days. The outsourced phone support then refused to hang up because they knew I was going to do the phone survey, and, I swear this is true, they put me on hold for 45 minutes hoping I'd hang up before they finally gave up, ended the call, and I got to do the phone survey. Truly a horrifying support experience. So the hardware is just gorgeous but I've never been more frustrated with a company. Is the support bad enough to overshadow how great this monitor is? Yes, I returned it.
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