Canon Color imageCLASS Laser Printer

We bought this device for our home, attracted by some good reviews and the features. It is very difficult to set up; we are still struggling to get basic features operational. An absurd problem - the pamphlet supplied with the machine has printed misinformation. The pamphlet refers you to a website for FAQs and to download the manual. The website does not perform these tasks. I called the company; the very nice reception person knew nothing of the information on the pamphlet. She did refer me to a functional website, from which we were able to download the manual. Unfortunately, the manual is long and confusing to use. To get some functions to work we ended up searching for an online community of Canon users. We obtained some useful information, after weeding through some unhelpful postings. We reached by telephone a service rep from Canon who ultimately helped us activate the basic functions we want. Much of what we want to do does NOT need the cumbersome sets of controls and connections which the manual outlines. The "Remote UI" is not actually needed. The touch screen often fails to register pressing over an icon. Scan quality (scanning an image and sending it to a computer) is quite good. However, establishing the functionality to accomplish this task was frustrating. It appears that we will not be able to scan an image and send it by email from the machine, despite the purported capability to do this task. Print quality is reasonably good for text and images, perhaps not as good as other devices. Bottom line - poor touch screen, bad instruction manual, and complex set up render this device a very problematic purchase. Seek an alternative.