Samsung 32" Odyssey Neo G7 4k Curved Gaming Monitor

On a product of this cost, I would expect at least somewhat competent support but sadly there is little on offer. In particular, for my model number, the support team can not (so far) tell me how to check whether the firmware on the display matches what is available. Nor can I download a valid firmware image for this model number as it is not presently provided on website.As to the monitor, there is a lot that is good but some less so. The joystick to control the monitor is not particularly easy to use as compared to other models/brands (I far prefer that of the Asus Rog monitors). The joystick should not IMO be at the bottom of the monitor near the edge. Not so easy to get to. I also notice that in the on-screen menu that there are several grayed out controls (that's annoying -- I prefer to not to be told what I didn't get).I like the general look of the monitor image for gaming and enjoy gaming with it. The adaptive sync seems to work well with Nvidia G-Sync, there is no tearing with my 3080TI. This is true even with an embarrassingly old CPU -- high lighting that the graphics card and the display matter the most. All of my games (mostly FPS) are more enjoyable with this monitor.For productivity I find it to be not as good (though tolerable); the curved screen is not helpful for looking at graphs, charts, tables etc. I haven't watched any movies with it yet but I think this monitor is best for gaming mostly monitor not so much for Cinema.The "Infinity Core Lighting" is quite pointless and distracting. Fortunately it can be disabled. Physically the monitor stand wobbles quite a lot and there is poor provision for cable routing provided the stand.I am debating whether I will keep this. It will depend on getting better support and soon (no matter that it is reasonably good for gaming).