Top positive review
4 people found this helpful
tech support is super effective! noise level can be distracting though but good beginner PC!
By K on Reviewed in the United States on October 20, 2021
the pc itself is good (better than what i expected for the $600 price point i got it as) and the tech support was super understanding and quick with communications when i was missing my wifi adapter! the pc runs well but cant run high spec games with lots of players in the same area like apex well, i experience a lot of crashing when it comes to games like apex or kf2. it can run other games pretty well though and the delay isn’t much otherwise i wouldn’t be able to play my rhythm games! only down side is how loud the pc is, i can hear the fans through my headset whenever i play active games and even when i just watch a movie through my mini tv thats hooked up to it it’s pretty distracting. but otherwise 10/10! i’ve had the pc since august 2021 and as of writing its october 2021. 2 months i’ve been with it only, so once i spend some more time with it i’ll update this review!
Top critical review
3 people found this helpful
Terrible Value (even for "budget PC") and Service - Don't waste your money
By Amazon Customer on Reviewed in the United States on September 2, 2020
I purchased this product for my kid to game and use for school (online given Covid). I based my decision on the product description which was technically accurate but misleading. The motherboard this unit ships with is terrible, old and lacks basic functionality that would be included on a $50 motherboard today. Outside of the CPU and GPU, all the rest of the hardware is terrible. Even the case fans are very low quality. All of this is even considering that this is intended to be a "budget" PC. When we received the computer, it was defective. The fan will run full speed for hours even when the computer is idle (i.e. on but no meaningful activity). Plus the computer randomly wakes up after being put into sleep mode (yes, bright RGB lights in my kid's room in the middle of the night). SERVICE IS HORRIFIC. I contacted the seller customer support. They refused to even try to troubleshoot the issues. They simply said send it back for an exchange. This is fine but my kid uses the computer for school. It's the only computer in the house. We aren't rich. Most companies would send a replacement then allow the customer to send back the defective unit. If the customer doesn't send it back, then the customer is charged for the replacement. This company however refused to do that and expects the customer to bare the burden. Even if not for the terrible service, this is not worth the money at all. There are better pre-built computer companies out there (e.g. NZXT).
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