ASUS 15.6” Vivobook Go Slim Laptop

This is the worst laptop I've ever bought, DO NOT PURCHASE IT! I don't know if the ever reviewers got a different laptop but it's so slow it's unusable! I used to be an ASUS Laptop fan, because I had great previous products with them. This one is so slow it's unusable. You CANNOT have two programs open at the same time. You CANNOT have 5 tabs open at the same time. It's that bad, it will glitch out while I'm listening to music so much so that the music makes a horrible sound. It genuinely unusable. I made the mistake of following the other reviews that said "it gets better when you remove Microsoft S" and "it gets faster when you get through all the updates." I should not have relied on those reviews because I went past my return date because I just had to get through "one more update" then it would be fast. IT NEVER WORKED. IT HAS ALWAYS IMPOSSIBLY SLOW! DO NOT TRUST REVIEWS ABOUT UPDATES! RUNAWAY FROM THIS COMPUTER AND SAVE YOURSELF FROM AMAZON COSTUMER SERVICE HELL! I have reached out to Amazon 4 times about this issue and 4 times they tell me they were going to give me a refund and 4 times there is nothing. I used to think Amazon Costumer service was good but now Ive realized it's just as poor as the rest and full of empty promises to get you off the chat. Finally, I have since realized that the computer is missing a screw, which makes me question the quality but I'm still not allowed to return it. RUNAWAY!!! WOULD GIVE NEGATIVE STARS!!!