Top positive review
2 people found this helpful
Competitive Gaming/Work from home professional
By phillip santos on Reviewed in the United States on April 19, 2025
I play online battle royale games and these headphones are great for audio awareness whether it’s Apex Legends, Call of Duty, PUBG, or Fortnite, I always hear footsteps and know exactly the direction when I hear them. These headphones even have audio presets for COD, Apex, and Fortnite. Mic is clear and crisp, I’ve never gotten any complaints. I also use these headphones for work and it is a seamless integration and well worth the price. I can play call of duty on my. Xbox and they will alert me of a call and automatically switch to my pc so I can answer for work. The ear cups are comfortable, haven’t had to replace them in the 6 months I’ve had them. I have a big head (size 8 in fitted hats) and always have more space and they haven’t stretched a bit. Still snug like the day I got them.
Top critical review
20 people found this helpful
Worst Experience Ever
By Kindle Customer on Reviewed in the United States on January 21, 2025
I got this headset in June on 2024. I loved using it, the sound quality and mic where great. Here comes where the 1 star comes from, if your looking for a long lasting headset, then this isn't the product for you. I only owned this headset for 8 months until out of no where the plastic parts that hold the screws into the piece that connects the headphones to the headband broke. sending pieces of plastic all over my room. You may be asking what did I do to cause this kind of thing to happen. Well I took the headset off my head like any normal person would. If you think that is crazy and shouldn't have happened, well so did I. This is where I had the worst interaction with customer support I have ever had. Right from the start the person on the other end is saying that it is my fault that the internal plastic that holds the screw together broke and that this isn't covered under the warranty. Keep in mind that I have never thrown or hit this headset as I paid good money on this. I have never been so disrespected by not 1 but 2 separate people in customer support. I have shown friends this and explained it exactly how this is written and well every last one of them said this couldn't be "user induced". TDLR; If you want a headset that costs $200 that will only last 8 months and then be disrespected by the Razer Customer Support Team, then by this headset. Otherwise go look at some other options.
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