ASUS TUF 16" Gaming Laptop

Let me tell you about the nightmare that is my experience with this product. Originally bought it as a backup to game on when travelling or needing to go mobile. After trading my desktop PC, this laptop became my sole go-to entertainment center, and boy, did I wish I hadn't ever done that. Dealt with some initial hang ups, complete lockups/freezes that would require me to hard boot the machine by holding down the power button. Eventually, got to a point where it would reliably stop working on me even after just barely starting a game or movie. Contacted ASUS support who had me go through the whole factory reset, wipe, start over. Followed all of their instructions and got to the point where they had me pay them to ship their malfunctioning product back to them. Weeks go by, get a message back that its been repaired, that they found the issue, resolved it, and then shipped the laptop back to me. Within approximately two weeks of having the laptop, the original issues return as if nothing had been fixed, so, reach back out to ASUS support who has me send the product back in. This time they tell me certain malfunctioning parts are out of warranty and I have to go out of pocket to replace them, or else they'll just basically send it back to me as-is. I agree, pay to replace the out of warranty parts and approve the covered parts to be replaced to. Finally get back the product again after a few weeks from the moment the problem started occuring to when I got it shipped back to my door. I go through the painful process of setting it back up for basically the 5th time, only to discover the SSD I paid to replace isn't the 4TB that I purchased when I bought this model but now its barely over 500GBs, or an eighth of the size of my original hard drive. I have spent so much time downloading and reinstalling software, applications, and games that I've had to upgrade my internet plan to unlimited otherwise I'd be paying $100s of dollars in overages. Now I'm at the point where I have to reach back out to ASUS and asked why they replaced my 4TB hard drive with a 500GB without asking or notifying me that was what they were doing, as nowhere in their communications with me was it indicated that they would be replacing my OEM 4TB SSD with a 500GB SSD. I'll be lucky if I get this laptop back to the way I had purchased it and am questioning what else they might have swapped out with lesser quality parts. Nightmare experience. I will never be purchasing an ASUS product again. Edit: Just checked; they swapped out my 64 GBs of RAM to 16 GBs of RAM, all again without communicating. The nightmare continues.